Toby's Estate Coffee Roasters in Sydney's Alexandria office seeks a Customer Service Team Leader to unite people, processes and systems to ensure every customer interaction is efficient, accurate and genuinely supportive. This hands-on, rapid-paced role spans multiple systems and platforms and drives continuous improvement across teams.
You will lead the Customer Service team, manage escalations, coordinate with sales, warehousing and production, and champion service excellence.
📌 Customer Service Team Lead (Australia)
🏢 Toby's Estate Coffee Roasters
📍 Australia
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