CLIENT SERVICES OFFICER -MACKAY – REGIONAL ACCOUNTING FIRM (JOB ID 823)

- Looking for a front office role where you can genuinely be the face of a professional, supportive team?

- Ready to step into arole where yourorganisationaland people skills are genuinely valued?

Our clientisseekingan enthusiastic and personableclient services officerto join their Mackay office. This is a key front-facing role whereyou’llbe the first point of contact for clients while also providing essential administrative support to a busy and collaborative team of Partners,Accountantsand support staff.

The Role:

- Take ownership of front office operations and overall client experience
- Welcome clients with professionalism,warmthanda high levelof service
- Manage appointments, phone calls,emailsand general client communications
- Process client records, correspondence andmaintainaccuratedocumentation
- Provide administrative support to Partners, Accountants, and the wider team
- Ensure smooth day-to-day running of reception and office functions

About You:

- 4+ years of previousexperience in reception,



administration or customer service role
- Strong verbal and written communication skills with a professional presentation
- Confident in managing multiple priorities in a fast-paced environment
- Proficient in Microsoft Office (Word, Excel, Outlook)
- High attention to detail and strongorganisationalskills
- Proactive, reliable, anda robust teamplayer with a positive attitude

What’s On Offer:

- Supportive and positive team culture where people enjoy coming to work
- 2:00pm finish every Friday for work-life balance
- Three bonus days of leave over Christmas
- Structured annual salary reviews
- Ongoing training and development opportunities
- Opportunity to grow within a well-established professional firm

Please note:This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia will be considered.

Confidentialityis assured – Your application will be handled according to our Privacy Policy:

📌 Client Services Officer (Australia)
🏢 Career Development & Management Guru
📍 Australia