This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.

More Than a Cafe Role. Be Part of Patient Care!

Love hospitality? Put your customer service and barista skills to work in a role that supports patients and contributes to a positive healthcare setting.

About the role The Hospital Café plays an important role in creating a welcoming and positive experience for patients, visitors and staff.

As a member of our Hospitality Services team, you'll provide friendly customer service, prepare and serve food and beverages, support café operations, and help maintain a safe, clean and efficient environment.

This is a hands-on role suited to someone who enjoys working with people and thrives in a busy team setting.

Working with us

- Tax savings through salary sacrificing options are also available.
- In your downtime, we offer 4 weeks p.a. recreational leave with a 17.5% loading/bonus.
- Professionally, our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.
- PLUS, access to the Training, Education and Professional Development Incentive funds.

Requirements

- Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.




- This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
- A period of probation may apply.

About North West Hospital and Health Service The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.

- Unique locations
- Friendly communities
- Regional, rural and remote $$$ incentives

The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.

Mount Isa is a great place to live and work!

Interested?

Download the Role Description for further information and application / interview preparation.

Contact: Michelle Connolly on (07) 4744 4461.

Applications close: Friday, 27 November 2026.

Documents

Before applying for this vacancy please ensure you read the documents below.

- MI696941 Operational Officer - Kiosk Assistant RD (PDF)

Info Sheet_Documentation Preparation - new candidates 05.01.2026 (01.2026.Pdf)

QH Applicant Information Kit (PDF)

📌 Operational Officer - Kiosk Assistant (Mount Isa)
🏢 Queensland Health
📍 Mount Isa