Operations Support Supervisor (Carlisle)

Operations Support Supervisor (Carlisle)

13 Nov
|
Hall u0026 Prior Health u0026 Aged Care Group
|
Carlisle

13 Nov

Hall u0026 Prior Health u0026 Aged Care Group

Carlisle

Hall & Prior Health & Aged Care Group is a family-owned aged care provider operating 42 residential aged care homes, with in-home and community care programs in WA, QLD, ACT and NSW. We believe that our commitment to providing high quality care can make a real difference to the lives of our consumers and their families.

Exciting opportunity to join our maintenance team in Carlisle on a full-time basis.

About the Role

- Position serves as the central point of contact for maintenance requests across our aged care facilities, ensuring timely triage, allocation, and coordination of maintenance works to support safe, compliant, and well-maintained environments for our residents and staff.
- Working within a fast-paced operational environment, you will oversee the administration and coordination of maintenance requests through our Computerised Maintenance Management System (CMMS), liaise with facility teams and contractors, and support the delivery of responsive maintenance services across multiple sites in WA

Key Responsibilities

- Manage and triage incoming maintenance requests from residential aged care facilities and support service locations.
- Assess, prioritise, and allocate maintenance work orders based on urgency, risk, compliance requirements, and operational impact.
- Act as the primary contact for facilities requiring maintenance support and guidance.
- Monitor maintenance workflows through the CMMS to ensure service levels and response times are achieved.
- Coordinate with internal maintenance teams, contractors, and suppliers to facilitate timely completion of works.
- Track and follow up outstanding work orders.




- Support compliance activities and preventative maintenance programs.
- Supervise and support Operations Support team members, fostering a customer-focused and collaborative culture.
- Maintain accurate records and documentation in accordance with organisational policies and regulatory requirements.

What you'll bring

- Previous experience in maintenance coordination, facilities administration, operations support, or a similar role.
- Robust experience using a Computerised Maintenance Management System (CMMS) or work order management platform.
- Excellent communication.
- Strong problem-solving abilities and a proactive approach to service delivery.
- Intermediate to advanced skills in Microsoft Office applications, particularly Excel and Outlook.
- Experience within aged care, healthcare, property, facilities management, or a multi-site operational environment will be highly regarded.

What we offer Our people are integral to achieving our vision of being a leading aged care provider in Australia. As well as being part of an inspiring and rewarding working environment, the benefits of working for Hall & Prior include a competitive remuneration package, flexible work arrangements, access to retail discounts via flareHR app, ongoing training and development opportunities and commitment to employee wellness.

What to do now

If this sounds like the role for you, apply now!

To view our suite of homes across WA and NSW, click here

As an equal opportunity employer, we encourage people from diverse backgrounds to apply.

Compassionate people, dedicated to care.

📌 Operations Support Supervisor (Carlisle)
🏢 Hall u0026 Prior Health u0026 Aged Care Group
📍 Carlisle

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