Agency Department of Health Work unit Patient Services
Job title Patient Services Manager Designation Administrative Officer 5
Job type Full time Duration Fixed up to 18/09/2029
Salary $93,674 - $98,332 Location Katherine
Position number 2610 RTF 356408 Closing 25/11/2026
Contact officer Tiyarn Garland on 08 8973 9068 or
[email protected]
About the agency http://www.health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=356408
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.
Primary objective
Responsible for the leadership and overall management of the Patient Service Department providing a client focused quality service to all clients of the Katherine Hospital, in line with departmental policies and procedures.
Key duties and responsibilities
1. Ensure all relevant work areas have systems in place to provide a quality service with adequately trained staff in accordance with all
DCHS requirements and Policy Frameworks.
1. Maintain the medical record department and patient files in line with relevant Legislation and best practice guidelines.
2. Recruit and coordinate induction of new staff.
3.
Provide direction and motivation for staff to develop skills and set personal goals to assist with professional development.
4. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.
5. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in
order to ensure high quality, safe services and workplaces.
1. Prepare rosters meeting cost centre budgetary requirements.
2. Maintain service provision within the department budget parameters.
Selection criteria
Essential
1. Demonstrated ability to effectively manage and supervise staff with good interpersonal and team building skills including the ability to
resolve conflict and promote good working relationships Demonstrated high level of ability to communicate with health professional staff and members of the public.
1. Demonstrated ability to accept responsibility, use initiative, and work under pressure and meet work timeframes.
2. Demonstrated ability to encourage and motivate positive staffs work practices and attitudes, within a team environment.
3. High level organisational skills, self-motivation and the ability to organise work priorities
4. Demonstrated knowledge, understanding and experience in public sector recruitment, Equal Employment Prospect and merit
selection processes.
1. An ability to interact with people from diverse cultures.
Desirable
1. Certificate III in Business Administration or similar.
Further information Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. For immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with blood or body substances), check with contact person for requirements.
📌 Patient Services Manager (Katherine)
🏢 NT Health
📍 Katherine