- JOB ID: 2300

- PRACTICE MANAGER

- EAST MELBOURNE

- PERMANENT FULLTIME

Our client, a highly regarded paediatric Orthopaedic Surgeon, seeks to recruit an experienced Practice Manager to oversee daily operations for his rooms located in East Melbourne. The practice is long-standing and has enjoyed the support from a very conscientious Practice Manager.

The surgeon works within a shared office environment who individually employ their own admin/management staff. This Practice Manager role will be full-time alongside two part-time Medical Secretaries, and a casual Receptionist.

Particulars for the new starter include:

- Highly developed interpersonal skills

- Ability to build and maintain professional rapport with patients, hospital staff, medical equipment suppliers and all stakeholders of the business
- A genuine drive to learn and grow with the business and thrive in an environment committed to excellence

- Approach work commitments and team spiritedness in a caring and down-to-earth manner

- High-level IT proficiency. This includes management of online booking platforms such as Health Engine, Gentu medical software, as well as the Microsoft Office suite – preferably within a Mac setting.

The role provides hands-on support to the medical secretary and importantly is a ‘visible’ position within the practice, requiring the Practice Manager to be at times present at the front desk and modelling excellent patient services.

The Practice

Manager will maintain a close working relationship with the surgeon who in turn seeks an individual who will utilise well-developed communication skills coupled with a team-oriented and consultative approach to management, business development and practice operations.





The Practice Manager role and responsibilities will continue to develop and evolve however it is expected to oversee duties in line with the Position Description in the following areas:

- Practice Management – Including management of patient appointment diary and bookings

- Staff Management - Medical Secretaries and Receptionist reports directly to the Practice Manager

- Practice Finances – Eclipse online billing, Medicare, debt management, banking, daily reconciliation

- Theatre List – Management of theatre bookings, assistants and anaesthetists

- Online patient booking management and marketing

- Medicolegal report preparation as required by the surgeon

- Orthopaedic consumables – Management of surgical equipment bookings

- Reception – Provide back up when Medical Secretary is absent

- Office Equipment – Ordering stationery and consumables as required

- Administration – Phones, email, scanning etc as required for the smooth running of the practice

The successful candidate must:

Demonstrate leadership capabilities, sound specialist medical practice environment knowledge, outstanding communication skills, with the ability to work both collaboratively and autonomously within the business

Be professionally presented, deliver excellence in customer and stakeholder service and have the capacity to step up when required and execute soft authority A highly competitive salary package is on offer for the Practice Manager position, plus superannuation and onsite car parking. Remuneration will be negotiated based on the calibre and experience of the successful candidate.

The Practice

Manager position is a full time, permanent role with a commencement early December. When enquiring, Please quote reference number 2300.

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📌 Practice Manager (East Melbourne)
🏢 Doctors Secretarial Agency
📍 East Melbourne