Program Coordinator – Recruitment / Managed Services (Brisbane)

Program Coordinator – Recruitment / Managed Services (Brisbane)

13 Nov
|
Comensura
|
Brisbane

13 Nov

Comensura

Brisbane

Join Our Team as a Program Coordinator – Recruitment / Managed Services

We are looking for a Program Coordinator to join our Global Managed Services team and support the delivery of a high-performing contingent workforce recruitment program.

Working within a neutral Managed Service Provider (MSP) model, you will coordinate recruitment activity between hiring managers, recruitment suppliers and internal teams to ensure roles are delivered efficiently, compliantly and in line with agreed service levels.

This is a customer-facing role suited to someone who enjoys building strong relationships, coordinating multiple stakeholders and finding practical solutions in a fast-paced environment.

About the Role

As a Program Coordinator you will act as the primary point of contact between hiring managers and recruitment suppliers, ensuring recruitment activities are delivered efficiently, compliantly, and in line with agreed service levels.

You will build trusted relationships, provide recruitment expertise, and contribute to continuous improvement initiatives that enhance both stakeholder and candidate experiences.

Key Responsibilities

- Partner with hiring managers and recruitment suppliers, providing regular communication and updates throughout the recruitment process.
- Coordinate recruitment activity across multiple suppliers within a neutral MSP environment.
- Act as the key liaison between stakeholders and suppliers throughout the recruitment lifecycle.
- Monitor recruitment activity against agreed service levels and identify and escalate issues where required.
- Support the resolution of recruitment,



process and stakeholder issues.
- Ensure compliance, quality and service requirements are consistently met.
- Collaborate with onboarding teams to ensure smooth transitions for successful candidates.
- Provide a high level of service to candidates, suppliers and client stakeholders.
- Develop and maintain strong client and stakeholder relationships.
- Identify opportunities for process improvement and service enhancements.
- Act as a key contact for recruitment-related enquiries and escalations.

About You We are looking for someone who is organised, commercially aware and confident working with a broad range of stakeholders.

You will have

- Excellent verbal and written communication skills.
- Proven ability to build and manage relationships with multiple stakeholders.
- Strong influencing, negotiation and problem-solving skills.
- The ability to coordinate competing priorities and manage activity across multiple stakeholders.
- Strong attention to detail and a commitment to delivering quality outcomes.
- The confidence to identify issues, provide solutions and drive resolution.
- A strong customer service mindset.
- The ability to present ideas, drive engagement and gain commitment.




- Strong organisational skills and the ability to work effectively in a fast-paced environment.

Desirable Experience

- Experience within staffing, recruitment, workforce solutions or contingent workforce environments.
- Experience working within a Managed Service Provider (MSP) or Recruitment Process Outsourcing (RPO) environment.
- Experience coordinating activity across multiple recruitment suppliers.
- Knowledge of Vendor Management Systems (VMS) and procurement processes.
- Agency or internal recruitment experience.
- Experience using Fieldglass or similar workforce management platforms.

Why Join Us?

- Work within a high-performing Global Managed Services team.
- Gain exposure to key client partnerships and strategic contingent workforce programs.
- Work across a diverse supplier and stakeholder network.
- Be part of a collaborative and supportive environment.
- Access career development and growth opportunities.
- Enjoy a flexible and dynamic working workplace.

Our Values

We believe in

- Building trust and strong relationships.
- Delivering on our commitments.
- Encouraging innovation and continuous improvement.
- Embracing diversity and inclusion.
- Working collaboratively to achieve shared goals.
- Maintaining a safe, respectful, and healthy workplace.

Apply Now If you enjoy building relationships, coordinating complex activity and delivering great outcomes for clients and candidates, we'd love to hear from you.

Apply today and join a team helping organisations deliver smarter, more effective contingent workforce programs.

📌 Program Coordinator – Recruitment / Managed Services (Brisbane)
🏢 Comensura
📍 Brisbane

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