About Us

CHN Real Estate Point Cook, a top-performing agency in Melbourne’s western suburbs, is seeking a friendly, organised and professional Receptionist and Administration Assistant to join our team.

An accounting background and the ability to speak Mandarin are essential requirements for this role.

About the Role

As the first point of contact for clients and visitors, you will provide a warm welcome and professional service. You will also provide comprehensive administrative support to our sales and property management teams, handle general data entry and assist with routine accounts administration.

Key Responsibilities

- Welcome and assist clients, visitors and agents professionally.
- Answer and direct incoming calls, taking accurate messages when required.
- Respond to emails and general enquiries promptly and courteously.
- Provide administrative support to the sales and property management teams.
- Handle general data entry and maintain accurate records and databases.
- Assist with invoice processing, record keeping and routine accounts administration.
- Schedule appointments and coordinate meetings.




- Prepare documents and assist with filing, scanning and photocopying.
- Order office supplies, branded materials and settlement gifts.
- Keep reception, meeting rooms and common areas tidy and presentable.

What We’re Looking For

Essential requirements:

- Relevant accounting or bookkeeping experience, with the ability to assist with invoice processing, financial data entry and accurate record keeping.
- Confident spoken Mandarin to assist Mandarin-speaking clients with day-to-day enquiries, together with strong verbal and written English communication skills.

Other skills and qualities:

- Professional presentation and a welcoming, approachable manner.
- Proficiency in Microsoft Office, including Word, Excel and Outlook.
- Robust organisational skills and accurate data entry.
- The ability to prioritise tasks in a busy office.
- A reliable, proactive and customer-focused approach.
- Discretion when handling confidential information.
- Previous real estate administration experience would be highly regarded.

📌 Receptionist (Point Cook)
🏢 CHN REAL ESTATE GROUP
📍 Point Cook