At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.
We currently have three Regional Director opportunities available across the state –
- Barwon Southwest Region (covering Southwestern Victoria with the regional headquarters located in Belmont)
- Grampians Region (covering Western and Central Western Victoria with the regional headquarters located in Ballarat)
- Metropolitan 1 Region (covering the North, Northwest, West and Northeast region of metropolitan Melbourne with the regional headquarters located in Port Melbourne)
About The Role Reporting to the Executive Director, Regional Operations, Regional Directors play a critical role in leading the delivery of high-quality emergency and non-emergency services to Victorian communities. As key members of the Regional Operations Senior Leadership Team, these positions provide strategic leadership across complex operational environments while fostering a culture of excellence, inclusion and continuous improvement. Responsible for balancing patient care, operational performance, workforce capability and stakeholder engagement, Regional Directors will be instrumental in:
- Leading Regional Operations to deliver safe, effective and responsive emergency and non-emergency services aligned with Ambulance Victoria's Best Care principles and strategic priorities
- Providing strategic leadership during periods of operational complexity, heightened demand and emergency management activities to ensure service continuity and readiness
- Building and maintaining strong relationships with health services, emergency management partners, government agencies and local communities to support integrated service delivery and improved patient outcomes
- Driving innovation, continuous improvement and operational performance through effective planning, risk management and service development
- Leading, coaching and developing a large and geographically dispersed workforce while fostering a safe,
respectful and inclusive workplace culture
- Providing expert operational and strategic advice to support organisational decision-making, performance improvement and long-term service sustainability
About You We are seeking accomplished leaders who thrive in complex environments and are passionate about delivering exceptional outcomes for patients, communities and our people. The successful applicants will possess:
- AHPRA registration and credentialing as a Paramedic and a Victorian Driver Licence
- Significant operational leadership experience within an ambulance, healthcare, allied health or emergency services environment, including responsibility for large-scale service delivery and operational programs
- Demonstrated success leading large, diverse and geographically dispersed teams through change, transformation and continuous improvement initiatives
- Strong business acumen, including financial management, workforce leadership, contract management and procurement experience
- Highly developed stakeholder engagement and influencing skills, with an ability to build trusted partnerships across government, healthcare, emergency services and community sectors
- Sound judgement, resilience and the ability to make informed decisions in dynamic and complex operational environments
Applicants will be able to indicate their preferred region(s) within their application.
Regional
Directors are expected to maintain a significant presence within their region and will be required to travel throughout Regional Victoria and Metropolitan Melbourne as required.
Regional Directors have a nominated work location within the region to which they are appointed. Employees are ordinarily responsible for travel to and from their contracted work location and for any accommodation they choose to use in connection with attending that location.
Ambulance
Victoria does not routinely fund these costs, subject to applicable employment entitlements or approved exceptional circumstances.
Working at Ambulance Victoria
As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance.
We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!
Important information
By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.
Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.
This position is classified as a Schedule B position under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2025.
The position description can be found on the AV Careers website.
How To Apply To be considered applicants will need to submit the following by the closing date:
- A covering letter outlining your skills, experience and regions of interest
- A resume
Please note: There is no need to address the key selection criteria. Applications must be submitted by 11.59pm (AEDT) on Thursday 3 December 2026.Applications must be submitted via the AV Careers website to be considered. Emailed applications will not be accepted.
For queries please contact Danielle Bourke via email
[email protected].
At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.
📌 Regional Director (Melbourne)
🏢 Ambulance Victoria
📍 Melbourne