Reservations & Events Coordinator

Flowerdale Estate, Strath Creek, VIC Permanent Part-Time | Predominantly Thursday – Sunday

$46,053 per annum pro-rata ($35.43/hr) + Superannuation (based on $70,000 FTE)

Join the team at Flowerdale Estate

Flowerdale Estate is a beautiful country estate offering boutique accommodation, exceptional dining, weddings and corporate events in the heart of regional Victoria. We are looking for a friendly, organised and enthusiastic Reservations & Events Coordinator to join our growing team.

This is a diverse, hands-on hospitality role combining front office reservations and guest services with event coordination and operational support.

No two days are the same! One day you may be welcoming guests to the estate, the next assisting with a corporate conference or helping deliver a memorable guest experience.

About the Role

Working closely with our management, accommodation and events teams, your responsibilities will include: Front Office & Reservations

- Managing accommodation enquiries, reservations and guest correspondence
- Welcoming guests and managing hotel check-ins and check-outs
- Processing accommodation payments and maintaining accurate guest accounts
- Providing exceptional customer service throughout the guest journey
- Assisting with general front office administration and daily operations

Events & Conference Coordination

- Assisting the events team with event orders, run sheets and operational documentation
- Supporting the preparation and delivery of corporate conferences and events
- Coordinating meeting room setups, catering requirements and event logistics
- Assisting with catering service, refreshments and conference room turnovers
- Working closely with the kitchen and operations teams to ensure seamless event delivery

Food & Beverage Support

- Assisting with weekend breakfast service as required
- Supporting the front of house team during busy service periods




- Helping maintain the high standards of presentation and hospitality expected at Flowerdale Estate

About You

We are looking for someone who genuinely enjoys hospitality, thrives on variety and is willing to roll up their sleeves to help the team. Ideally, you will have:
- Previous experience in hotel front office, reservations, events or a similar hospitality role
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Confidence handling guest enquiries, reservations and payments
- A positive, versatile attitude and a genuine team-first approach
- The ability to multitask and remain calm in a busy environment
- Confidence working independently and taking initiative
- Basic computer skills and the ability to learn new systems quickly

Experience with hotel property management systems or event coordination software will be highly regarded.

Hours & Employment

This is a permanent part-time position, with regular shifts predominantly across Thursday to Sunday during daytime hours. 25 Hours per week. Additional hours may be available depending on conference bookings, events and operational requirements.

Flexibility to assist with occasional weekday or evening events will be highly regarded.

Why Join Flowerdale Estate?

- Work in a stunning country estate surrounded by beautiful gardens and countryside
- Enjoy the stability of permanent part-time employment
- Be part of a supportive, passionate and growing hospitality team
- Enjoy a varied role across accommodation, events and food and beverage
- Develop your skills across multiple areas of hotel and event operations
- Opportunity for additional hours as the business grows

Apply Now

If you're passionate about hospitality, love creating memorable guest experiences and enjoy being part of a hardworking team, we'd love to hear from you. Apply through SEEK or send your resume and a brief introduction to [email protected]

📌 Reservations & Events Coordinator (Strath Creek)
🏢 Flowerdale Estate
📍 Strath Creek