INFORM Software Corporation Pty Ltd - Sydney CBD NSW

The Office Manager & Marketing Coordinator is responsible for overseeing the day-to-day operational, marketing, and people support activities of INFORM Australia's Sydney office. This role serves as a key point of coordination between internal stakeholders, external service providers, customers, partners, and vendors while ensuring the efficient management of office operations, marketing initiatives, events, and employee lifecycle processes.

The role supports the CEO and leadership team by coordinating marketing and business development activities, managing business systems and documentation, supporting events and conferences, and fostering a well-organised and productive workplace. Financial administration and bookkeeping are handled by a separate, remote VA / Bookkeeper, with whom this role works closely.

Key Responsibilities

Stakeholder & External Relationship Management

- Act as the primary liaison with external parties, including lawyers, auditors, and other skilled service providers.
- Support corporate governance and compliance activities by maintaining company records and documentation.
- Work closely with the VA / Bookkeeper, providing receipts, invoices, and supporting documentation from the office.

Office Operations & Administration

- Oversee the smooth day-to-day running of the office.
- Manage incoming and outgoing mail, courier deliveries, and parcels.
- Organise, monitor, and maintain office supplies, stationery, kitchen supplies, and workplace resources.
- Ensure office areas, storage spaces, and supplies are well organised and maintained.




- Manage and maintain the company SharePoint environment, including the organisation, storage, version control, and filing of company documentation, policies, contracts, templates, and operational documents.
- Ensure information is accurate, accessible, and supports collaboration, compliance, and information governance.
- Provide occasional travel coordination and booking support for staff, including flights, accommodation, ground transportation, and conference registrations.
- Source and procure office supplies, technology equipment, computer hardware, snacks, and other business-related purchases.
- Maintain relationships with vendors and negotiate pricing where appropriate.
- Track orders, deliveries, and inventory levels to ensure business continuity.

Marketing & Business Development Support

- Coordinate the planning and execution of conference and trade show participation.
- Liaise with conference organisers, vendors, suppliers, and internal stakeholders to ensure successful event delivery.
- Organise conference logistics, promotional materials, giveaways, competition prizes, and exhibition booth requirements.
- Provide on-site support at conferences, trade shows, customer events, and networking functions.
- Collect, maintain, and manage sales lead information generated from conferences,



events, website enquiries, and marketing activities.
- Accurately enter and maintain prospect and customer data in the CRM system.
- Track, monitor, and report on sales leads and marketing campaign performance.
- Conduct market research and competitive analysis for targeted INFORM business verticals and industries.
- Maintain up-to-date information on market trends, customer segments, industry developments, competitors, and opportunities.
- Assist in the development and execution of targeted marketing campaigns for specific industry sectors.
- Design and coordinate small-scale digital marketing campaigns across platforms such as LinkedIn and other relevant channels.
- Assist in the planning, coordination, and delivery of webinars, including logistics, registrations, attendee communications, and post-event follow-up.
- Coordinate pre- and post-event marketing for webinars, including email campaigns, social media promotion, landing page updates, and reporting on participation and lead generation outcomes.
- Support the creation, scheduling, and publishing of content across corporate social media platforms.
- Coordinate relationships with external marketing agencies, designers, media providers, and consultants as required.

Digital Marketing & Content Creation

- Create and edit simple promotional and marketing videos for social media, events, recruitment activities, and customer communications.
- Develop basic graphic and digital marketing materials using approved company branding.
- Assist with content creation for blogs, newsle

📌 Office Manager (Australia)
🏢 INFORM Software Corporation
📍 Australia