About Your Workplace

Love retail, beautiful spaces and creating exceptional customer experiences? This could be your perfect fit!

Imagine working in a stunning, natural light-filled showroom on the top floor of Canberra Centre, surrounded by premium products, with a close-knit team who share your passion for great customer service.

We're looking for an enthusiastic and customer-focused Sales Consultant to join our Miele Experience Centre team in a permanent, full-time role.

This isn't about pushy sales tactics. It's about getting to know your customers, understanding what matters to them and helping them discover appliances that will make a real difference in their homes.

With rosters provided two weeks in advance, opportunities to learn and grow, and the chance to represent a globally recognised premium brand, this is a fantastic opportunity for someone who genuinely enjoys connecting with people and takes pride in delivering an exceptional customer experience.

Curious about where you could be working? Take a peek inside our beautiful Canberra Experience Centre, explore the space and discover what makes it special. www.miele.com.au/experiences/canberra

Your Responsibilities

- Customer experience: Create memorable, personalised experiences by welcoming customers and understanding their individual needs.
- Consultative sales: Guide customers through their purchasing journey, providing expert advice and tailored appliance recommendations.
- Product demonstrations: Bring Miele appliances to life by showcasing their features, benefits and innovative technology.
- Sales & follow-up: Prepare quotations, follow up customer enquiries and contribute to achieving individual and team sales targets.
- Showroom presentation: Maintain the beautiful presentation of our Experience Centre,



ensuring displays and products are always looking their best.
- Events & experiences: Support cooking demonstrations, customer events and product training sessions that showcase the Miele brand.
- Team collaboration: Work closely with your colleagues to deliver a seamless customer experience and support day-to-day Centre operations.

What We Are Looking For Must-have:

- A genuine passion for customer service and creating memorable experiences.
- Excellent communication and interpersonal skills with the ability to build rapport with a wide range of customers.
- A positive, enthusiastic attitude and a willingness to learn.
- Strong teamwork skills and the ability to contribute to a supportive, close-knit environment.
- A proactive approach to sales, with the confidence to understand customer needs and recommend suitable solutions.
- Robust organisational skills and attention to detail.

Nice-to-have:

- Experience in retail sales, customer service or hospitality.
- Experience within premium retail, appliances, furniture, interiors or homewares.
- Confidence delivering product demonstrations or presentations.
- An interest in cooking, home design or premium lifestyle products.

Our Benefits

- Permanent full time employment, with rosters provided two weeks in advance and fortnightly pay.
- Quarterly Life Leave – one additional paid day each calendar quarter to support your wellbeing, on top of your four weeks' annual leave.
- Heavily discounted staff parking at Canberra Centre, with plenty of food and shopping options right downstairs.
- Personal development and career opportunities with a premium global brand, plus employee discounts on Miele products.
- Wellbeing and recognition programs, including our Employee Assistance Program, annual flu vaccinations and recognition for individual and team achievements.

📌 Retail Sales Consultant – Miele Experience Centre (Canberra)
🏢 Miele ANZ
📍 Canberra