About AIM Central

AIM Central is a leading provider of ruminant nutritional products and advisory services to the Australian livestock industry. With administrative and manufacturing operations based in Totness in the Adelaide Hills and distribution warehouses across eastern Australia, our family-owned company is committed to supporting its people, delivering exceptional customer service and supplying products of the highest quality.

We pride ourselves on our ethical approach, fostering a collaborative, supportive and high-performance environment where people feel valued and empowered to excel.

About the Role

We are seeking a motivated, professional and highly independent Retail Support Manager to strengthen the AIM Central brand and product portfolio through our retail network across the central west of New South Wales.

This is an on-road position requiring extensive regional travel, significant autonomy and initiative. You will work directly with agricultural resellers and their teams, and the producers they serve, acting as the primary link between regional Producer/ Farmer and AIM’s sales and technical teams.

Reporting directly to the Sales and Operations Manager, your efforts will ensure that AIM products are optimally represented and adopted in the region, while also delivering measurable business outcomes.

Key Responsibilities

Required Skills and Attributes

- Strong communication, relationship-building and negotiation skills
- Ability to work autonomously,



manage multiple priorities and perform under pressure
- Excellent organisational, planning and time-management skills
- Commercial awareness with strong analytical and problem-solving skills
- Proficiency in Microsoft Office and CRM systems (Monday.com highly regarded)
- A proactive, self-motivated and professional approach
- Enthusiasm for ongoing learning, with a focus on building product knowledge to support resellers and Producer/ Farmer.

Person Specification

- Passionate about livestock production and animal welfare
- Experience in sales, retail, merchandising or agribusiness, with a proven record of achieving targets
- Genuinely motivated by working with retail customers and growing the retail channel.
- Previous experience using CRM systems (desirable)
- Ability to build strong customer relationships and explain product and technical concepts clearly

Why Join AIM Central?

- Work with a respected Australian, family-owned company with high-quality products
- Join a supportive, collaborative and qualified team committed to excellence
- Enjoy an independent role, with significant regional responsibility and autonomy
- Travel throughout your territory and develop strong industry networks
- Contribute to measurable business growth and the success of AIM Central while fostering loyal customer partnerships.
- Opportunity to expand your technical knowledge, with potential pathways into more technical roles as you grow

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