Seeking a qualified RSA trainer/assessor to join our team!

The role is casual with up to 38 hours per week.

Our RSA courses are delivered exclusively online using our intuitive Learning Management System. No face-to-face training - yay!

While Clear to Work head office is based in Nundah, QLD, our trainers can login, mark assessments and connect with learners from the comfort of their home office.

Come join our fun and dynamic team dedicated to providing outstanding customer service to our learners. We believe in providing a beyond extraordinary customer service experience whilst always maintaining the Clear to Work core values - integrity, continuous improvement, agility, and collaboration.

About Clear to Work

Explicit to Work (CTW) is proudly one of Australia’s largest providers of online RSA training. We deliver our Australian owned and operated hospitality training services to hundreds of thousands of people every year.

Our comprehensive selection of accredited training courses have been created in consultation with industry experts and meet the national standards under the Australia Qualifications Framework. Additionally, our extensive range of short courses provide participants with a specialised insight into real-world employment scenarios, helping people become job/promotion ready.

At Clear to Work, our mission is to provide trusted, comprehensive, relevant, and engaging training courses and compliance services to the sectors we serve.

Key responsibilities:





- Mark assessment submissions
- Provide training, support and guidance to students when required
- Provide kind, courteous, helpful, and compliant feedback to students
- Participate in moderation meetings
- Participate in ad hoc meetings with admin staff and other trainers/assessors
- Communicate directly with the learner support team to assist students in having an enjoyable learning experience

Skills, experience, and attributes:

Minimum Requirements:

- Current training and assessment qualifications - TAE40122, higher or equivalent
- Minimum of 3 years recent industry experience working within venues that responsibly serve alcohol
- Holds SITHFAB021 - Provide responsible service of alcohol
- Victorian Certificate of Completion for RSA (issued by Liquor Control Victoria)
- Tech savvy with Learning Management Systems
- Solid written and oral communication skills
- A passion for the Hospitality industry and for training
- Ability to work autonomously and as a team member
- Strong work ethic and organisation skills
- Strong attention to detail
- A proactive, positive attitude and initiative

Desirable (but not essential) attributes:

- Holds SITHGAM001 or SITHGAM022 – Provide responsible gambling services
- Holds SITXFSA005 - Use Hygiene Practices for Food Safety and SITXFSA006 - Participate in Safe Food Handling Practices (or equivalent)
- NSW ATP approved (NSW RSA competency Card)

📌 RSA Trainer/Assessor (Melbourne)
🏢 Clear To Work
📍 Melbourne