There to care. Here for valuable.

Aged care is so important. Some people forget that. You don’t and neither do we. Because helping people is what we were born to do. We’ve been a leading provider of aged care in communities across South Australia since 1953. That’s a long journey, and we’re proud of our stability and strength.

Job Description

Employment Type: Permanent Full-Time
Location: Hindmarsh

There to care. Here for good.

Aged care is so important. Some people forget that. You don’t and neither do we. Because helping people is what we were born to do. We’ve been a leading provider of aged care in communities across South Australia since 1953. That’s a long journey, and we’re proud of our stability and strength.
Now, we’re on a mission to continue to grow and improve our services and impact, hand in hand with our fantastic team. Here, every moment matters and every client counts. And so do you.
Join us as the Learning and Capability Lead and shape your future and ours.
Help our people grow and see the difference great learning can make. As our Learning and Capability Lead, you’ll take on a broad, influential role in Helping Hand’s Learning & Development team, strengthening workforce capability and shaping how learning is designed, delivered and managed across the organisation.
Reporting to the Manager Learning & Development, you’ll bring together hands‑on creativity, technical expertise and people leadership. From designing digital learning to improving systems and leading learning operations and administration, you’ll help make learning more accessible, engaging and effective. You’ll also support your team to build their capability and deliver high-quality learning experiences for our workforce.
You won’t do it alone.



Working with operational leaders, subject matter experts and the broader People & Culture team, you’ll turn workforce learning needs into practical training solutions and coordinate initiatives that bring organisational priorities to life.

A brighter future with Helping Hand, for older people and for you.

Help our people grow and see the difference great learning can make. As our Learning and Capability Lead, you’ll take on a broad, influential role in Helping Hand’s Learning & Development team, strengthening workforce capability and shaping how learning is designed, delivered and managed across the organisation.

In This Role, You’ll Make An Impact By

- Leading learning administration and coordination so our people get responsive support, backed by accurate records and effective processes.
- Creating engaging blended learning experiences that connect digital, face‑to‑face and workplace‑based learning.
- Making our learning management systems work smarter through configuration, learning assignments, pathways, automation and reporting.
- Keeping learning quality and governance on track, from mandatory training requirements to learning catalogues, resource libraries and quality assurance.
- Bringing organisational projects and change activities to life through coordinated learning plans and training initiatives.




- Partnering with operational leaders and subject matter experts to uncover capability gaps and turn them into practical learning solutions.
- Turning learning data, participation and compliance trends into opportunities to improve how we learn.
- Helping your team grow their capability and confidence while fostering accountability, collaboration and continuous improvement across learning services.

What You’ll Bring

You’re an experienced Learning & Development professional who loves turning complex needs into learning that works. You bring strong technical expertise and effective people leadership, and you’re just as comfortable building a digital learning experience as you are guiding your team, overseeing day‑to‑day delivery and partnering with stakeholders across a complex organisation.

- Experience designing, developing and implementing blended learning that engages people across digital, face‑to‑face and workplace‑based environments.
- Strong instructional design and digital learning skills, with hands‑on experience using Articulate Rise, Storyline or equivalent authoring tools.
- The technical know‑how to administer and optimise Learning Management Systems, including configuration, assignments, automation, reporting and troubleshooting.
- Proven people leadership skills—you know how to build team capability, adapt to different personalities and working styles, and keep competing priorities on track.
- Experience keeping learning operations, administration and governance running effectively, including mandatory training, learning records, compliance and quality assurance.
- Strong stakeholder engagement, project coordination and analytical skills, with the ability to turn work

📌 Learning and Capability Lead (Australia)
🏢 Helping Hand Aged Care
📍 Australia