Why YOU are important to us and what impact will you have on the Exports & Veterinary Services Division and the departments’ goal.

We make sure Australian exports meet international standards through inspections, audits and certifications. Our work helps expand trade by negotiating technical access for food and other products. We also manage quotas under trade agreements and represent Australia in setting global food standards.

We work with industry and international partners to ensure Australia’s export systems are trusted and efficient. From meat inspection and halal certification to managing digital export systems and tariff quotas, we support smooth trade operations and uphold high standards that keep Australian products moving into key global markets.

This is where you play an important role.

A Senior Quota Administration Officer provides complex operational guidance, regulatory support and coordination for the administration of tariff rate quotas (TRQs). Working in a fast-paced regulatory setting, officers manage end-to-end quota processes, systems and reporting, contribute to policy and legislative improvements, engage with stakeholders, resolve complex operational and client issues and support the effective delivery and continuous improvement of quota administration.

The duties of the role may include some or all of the following:

- Contributing to TRQ policy and legislation development and reform activities, including analysis of existing arrangements, engagement with industry and internal stakeholders and progression of legislative or procedural changes to support implementation.




- Managing end to end quota period cycles including:
- Quota application/allocation of entitlements.
- Reclamation/reallocation processes.
- Preparing decision briefings.
- Managing and undertaking quota administration billing and contract management.
- Using key export and quota metrics and reporting requirements to run reviews and validate quota administration using a range of data sources and tools to support transparency, performance monitoring and continuous improvement.
- The administration of quota system programs and functions including driving and supporting small projects and change initiatives to progress team and departmental priorities.
- Creating and maintaining detailed work instructions and reference material.
- Maintaining effective working relationships with ICT teams and business areas, including as a key quota administration subject matter expert during systems and software upgrades, and performing user acceptance testing as required.
- Overseeing the Quota Administration mailbox, enquiry lines and stakeholder correspondence and ensuring timely, high-quality responses to complex and technical enquiries.




- Communicating complex and technical information clearly to external stakeholders and clients and using insights from stakeholder engagement to identify opportunities for process, policy or system improvement.
- Providing day-to-day leadership and supervision to staff including setting priorities, allocating and monitoring work, coaching and mentoring, providing constructive feedback, supporting performance and wellbeing and building team capability to deliver timely and high-quality outcomes.

Please note that this recruitment process will initially be used to fill one vacancy. The merit pool established through this selection process, which is valid for a period of eighteen months from the date the vacancy was advertised in the Public Service Gazette, may be used to fill future vacancies in the branch where the duties are of a similar nature.

Who we are looking for

Knowledge and experience

Our ideal applicant will have the following:

- Experience interpreting and applying legislation, policy or procedural frameworks including exercising judgement to support defensible decision making.
- Experience contributing to, or leading, policy development or reform activities including the analysis of existing arrangements, stakeholder engagement and supporting implementation of procedural or legislative change.
- Experience contributing to the development of work plans and objectives including supporting longer-term initiatives through analysis, coordination and practical planning within a team or work area.
- A working knowledge of (or the ability to quickly develop knowledge of) TRQs and associated legislation, regulatory rules and government decision-making processes.

📌 Senior Quota Administration Officer (Canberra)
🏢 Department of Agriculture, Fisheries and Forestry
📍 Canberra