About Us

Synergy Community Services Pty Ltd is a South Australian NDIS service provider committed to delivering high-quality, person-centred disability and community support services.

Our services include Supported Independent Living (SIL), community access, personal care, domestic assistance, community nursing and other disability support services.

We are seeking an experienced, organised and motivated Casual Service Coordinator to join our growing team.

About the Role The successful candidate will coordinate and oversee the delivery of support services to NDIS participants, ensuring effective service delivery, staff coordination and compliance with NDIS requirements.

This role requires someone who can work independently, manage competing priorities and maintain positive relationships with participants, families, support workers and external stakeholders.

Key Responsibilities

- Coordinate daily service delivery for NDIS participants.
- Manage staff rostering, shift allocations and workforce availability.
- Coordinate replacement staff and respond to last-minute roster changes.
- Monitor staff attendance, punctuality and performance.
- Liaise with participants, families, guardians and support coordinators.
- Monitor participant support plans and changing support needs.
- Ensure shift notes, progress reports and incident reports are completed appropriately.
- Assist with recruitment, onboarding and staff compliance.
- Monitor participant wellbeing, safety and service quality.
- Coordinate SIL operations and ensure appropriate staffing arrangements.
- Manage complaints, incidents and operational issues.




- Maintain accurate participant and staff records.
- Ensure compliance with NDIS Practice Standards and organisational policies.

Essential Requirements
- Previous experience in NDIS service coordination, disability services or community services.
- Sound understanding of NDIS funding, service agreements and NDIS Practice Standards.
- Robust organisational, administrative and time-management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage competing priorities.
- Proficiency in Microsoft Office and computer-based systems.
- Current Australian driver's licence.
- Current NDIS Worker Screening Check.
- Current First Aid and CPR certification, or willingness to obtain.

Desirable
- Certificate IV or Diploma in Disability, Community Services, Nursing or a related discipline.
- Experience coordinating Supported Independent Living (SIL) services.
- Experience with staff rostering and workforce management.
- Experience using client management and rostering software.

What We Offer
- Competitive casual hourly remuneration.
- Flexible working arrangements, depending on operational requirements.
- Opportunity to work with a growing NDIS organisation.
- Supportive management and collaborative working environment.
- Opportunities for professional development and career progression.

How to Apply If you are an experienced and motivated professional passionate about delivering quality disability services, we encourage you to apply.

Pay: From $40.00 per hour

Work Location: In person

📌 Service Coordinator – NDIS & Community Services (Mawson Lakes)
🏢 Synergy Community Services
📍 Mawson Lakes