Lead, coach and grow a high-performing novated leasing team./n Your new company /n Join a purpose-driven organisation that specialises in salary packaging and novated leasing solutions, helping businesses and employees maximise their benefits while supporting a more sustainable future. Working from a modern Melbourne office, you'll be joining a collaborative and values-led team that believes in ownership, teamwork, care and continuous improvement.

Your recent role /n As the Novated Leasing Team Leader, you'll lead a team of consultants while remaining actively involved in client relationships and operational delivery. You'll play a key role in driving team performance, developing capability, improving processes, and ensuring exceptional service across the novated leasing journey.

Key responsibilities include: /n /n

- Leading, mentoring and coaching a team of Novated Leasing Consultants

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- Building and maintaining strong relationships with clients, dealerships and industry partners

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- Supporting revenue growth through effective sales leadership and client engagement

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- Monitoring team performance, pipeline activity and conversion metrics

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- Driving continuous improvement across sales processes and customer experience

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- Assisting clients with novated lease enquiries, applications and complex scenarios

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- Delivering training, knowledge sharing and capability development initiatives

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- Staying up to date with industry trends, regulatory changes and market developments

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/nThis role offers the ideal blend of people leadership, client relationship management and hands-on industry expertise./n

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What you'll need to succeed /n

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- Previous experience within novated leasing

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- Leadership experience OR a genuine desire to step into people management /n
- Ability to coach, mentor and develop a high-performing team /n
- Strong client relationship and stakeholder management skills

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- Experience managing sales pipelines, performance metrics and operational workflows

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- A commercial mindset with the ability to identify growth opportunities and process improvements

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- Strong organisational skills and the ability to manage multiple priorities

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- Experience handling complex client matters and escalations

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- A customer-first approach with a genuine passion for delivering outstanding service

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What you'll get in return /n

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- The opportunity to lead and shape a high-performing novated leasing team

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- A cooperative and supportive leadership environment

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- Base salary is complemented by an individual commission and a team performance bonus /n
- A growing organisation with a strong sustainability focus and purpose-driven culture

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- Ongoing career development and career growth opportunities

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- The chance to make a meaningful impact on both client outcomes and team success

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- 4 days in office, with modern office located in Collingwood

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- Additional volunteering days each year to support causes you're passionate about

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What you need to do now /n

/nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now./n

/nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career./n

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📌 Team Leader, Novated Leasing (Melbourne)
🏢 Hays
📍 Melbourne