Trade Counter & Customer Service Representative | Castle Hill

Looking for a reliable, full-time role with career growth, supportive teammates and no weekend work?

Join Kirby HVAC&R;, one of Australia's leading refrigeration and air conditioning wholesalers, backed by the global Beijer Ref Group.

Whether you come from retail, customer service, warehousing, automotive parts, plumbing supplies, electrical wholesale or another trade-related environment, we'll provide the training and support to help you build a long-term career with us.

Why you'll love working here

- Monday to Friday role. Enjoy your weekends.
- Secure employment with an industry leader.
- Genuine career pathways into Internal Sales, External Sales, Branch Leadership and specialist roles.
- Company-funded forklift training and product training.
- Incentive programs that reward team success.
- Paid parental leave.
- Friendly, down-to-earth team environment.

A typical day

No two days are exactly the same. You'll spend your time:
- Serving customers at the trade counter.
- Processing orders and enquiries.
- Picking and packing customer orders.




- Receiving and putting away stock.
- Loading and unloading deliveries.
- Building relationships with local contractors and trade customers.
- Supporting the team to keep the branch operating efficiently.

Who we're looking for

We're more interested in attitude than industry experience. You'll be successful if you:
- Enjoy helping customers.
- Like being active rather than sitting at a desk all day.
- Take pride in doing a job properly.
- Work well in a team environment.
- Have experience in customer service, retail, warehousing, automotive parts, hardware, plumbing, electrical or trade environments.

Build your career with us Many of our managers and sales leaders started in branch-based roles. If you're looking for a stable career with genuine development opportunities, we'd love to hear from you.

Please note that the successful applicant will be required to complete a pre-employment medical assessment (including drug and alcohol screening) and a National Police Check.

📌 Trade Sales - Customer Service Representative (Castle Hill)
🏢 Kirby HVACu0026R
📍 Castle Hill