Take ownership of the systems and processes that keep an ANZ business running. You’ll work with Sales, Customer Success, Finance and Operations to fix what slows teams down, improve how core platforms work together and get practical changes into day-to-day use.

Hudson is partnering exclusively with an international business to appoint a hands-on manager with responsibility for business systems and operational improvement across Australia and Recent Zealand. Reporting to the Managing Director ANZ, you’ll set local priorities, lead delivery and work with global technology teams on platforms, security and governance.

This is a step up for an experienced business systems, technology operations or transformation manager who wants broader ownership and enjoys staying close to delivery. You might start the day working through a CRM-to-ERP handover issue with Sales and Finance, then meet with a service provider to agree a fix and help the teams adopt the new process.

What you’ll own

- The ANZ systems and operations roadmap. Assess what’s working, identify the gaps and agree with business leaders what gets fixed first.
- Day-to-day performance and improvement of core platforms across an environment that includes Salesforce, NetSuite, Microsoft Dynamics 365 Business Central and Azure.
- Process improvements across Sales, Customer Success, Finance, Operations and Corporate Services. Map how work moves between teams, improve handovers and use automation or AI where it saves time or improves accuracy.
- Local technology budgets, vendor and managed service provider performance, and business cases for systems investment.
- Local delivery of global technology,



cybersecurity and governance requirements. Raise ANZ needs with global teams and turn agreed standards into workable local practices.
- Rollout and adoption. Involve the people who use the systems, help them build confidence with new ways of working and measure whether changes deliver the intended result.

What you’ll bring

- Experience managing business systems, technology operations or business transformation in a complex, multi-site or international organisation.
- Hands-on experience delivering ERP or CRM implementations, integrations or improvements. Experience with Salesforce, NetSuite or Microsoft Dynamics 365 Business Central will be well regarded.
- Examples of improving a business process from diagnosis through to rollout, with a clear result for the teams using it.
- Experience managing vendors, service providers and budgets, alongside a practical understanding of technology governance and cybersecurity.
- The ability to work through delivery detail with technical teams, agree priorities with business leaders and influence stakeholders across ANZ and global teams.

Experience in software, engineering, construction technology or professional services is welcome. Experience integrating systems or teams after an acquisition would also be valuable.

For a confidential discussion, contact Leeann Soden at Hudson at [email protected]

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📌 Business Systems & Operations Manager, ANZ (Sydney)
🏢 Hudson
📍 Sydney