Service Coordinator – Electrical & Trade Services

Service Coordinator – Electrical & Trade Services

Join an established electrical services business in Cairns, combining technician scheduling with accounts and purchasing administration.

About Our Client

Our client is an established industrial electrical services business with branches in Cairns, Townsville and Mt Isa. They provide electrical design, installation and maintenance services to a range of industries across Northern Australia.

They’re seeking a proactive, organised Service Coordinator to support their Cairns service team.

The Role

Working closely with the Service Delivery Manager, you’ll coordinate approximately 20 service technicians, keep schedules on track and ensure clear communication between technicians, customers and suppliers.

Alongside scheduling, you’ll handle day‑to‑day accounts and purchasing administration, including purchase orders, customer invoicing, outstanding‑payment follow‑up and goods receipting.

This role suits someone who enjoys keeping a busy service operation organised and brings practical experience in both coordination and administration.

Key Responsibilities

- Schedule and allocate service technicians according to job requirements, skills and availability.

- Manage daily and weekly schedules, adjusting priorities as service requirements change.

- Communicate job assignments and schedule changes to technicians and customers.

- Process purchase orders,



checking accuracy and obtaining the necessary approvals.

- Verify completed job information and assist with preparing and processing customer invoices.

- Follow up on outstanding customer payments.

- Liaise with suppliers to track orders, resolve issues and maintain stock levels.

- Record goods received and check deliveries against purchase orders.

Skills & Experience

- Experience in service coordination, scheduling or administration, preferably within a trade, construction or service business.

- Practical accounts administration experience, including customer invoicing and debtor follow‑up.

- Experience processing purchase orders and receipting goods.

- Robust organisational skills and the ability to manage competing priorities.

- Confidence using Microsoft Office and job management software.

- Clear communication skills and a customer‑focused approach.

- High attention to detail and a proactive approach to solving problems.

- Electrical, HVAC or related industry experience would be advantageous.

What’s on Offer

- An attractive salary package, negotiated according to your relevant skills and experience.

- Supportive, team‑oriented working environment.

- Ongoing training and professional development opportunities.

- A varied role combining service coordination, accounts support and purchasing administration.

Applicants must have permanent, unrestricted working rights in Australia. Visa sponsorship is not available for this position.

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📌 Service Coordinator – Electrical (Cairns Regional)
🏢 CampaignHire
📍 Cairns Regional