Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Ready to Make a Difference? Join Our Iconic Team at Telstra
At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the prospect to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
Opportunities available across these locations:
- BOORAGOON
- CAROUSEL (Cannington)
- WARNBRO
- BALDIVIS
- ROCKINGHAM
- WANNEROO
- JOONDALUP
- CLARKSON
- WHITFORDS (Hillarys)
- BOORAGOON
- SUCCESS
- FREMANTLE
- CLAREMONT
- PERTH (HAY ST)
- BELMONT
- INNALOO
- MORLEY
- KARRINYUP
- MIRRABOOKA
- MIDLAND
- ELLENBROOK
- WARWICK
- ARMADALE
WhatYou’llBe Doing:
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go-To Tech Expert: Stayup-to-datewith the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits:
- Hourly Rate: $33.33 per hour
*Junior rates apply for those under 20 years of age.
*Penalty rates are as follows:_Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays._
- Plus 12% Superannuation
If you are eligible to receive Variable Remuneration, the eligibility,calculationand payment will bedeterminedby theVariable Remuneration plan’s rules (which we may change from time to time).
the first 2 months guaranteed while you learn on board.
- Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.&