Business Analyst (ServiceNow experienced)

- Australia – VIC
- Melbourne – All locations
- CBD & Inner Suburbs

Added Monday 26th of August 2024 12:30:00 PM

Lead ServiceNow Consultant
We are currently seeking an experienced Lead ServiceNow Consultant to work closely with our client to understand their needs and challenges relating to a ServiceNow implementation. You will be responsible for gathering requirements, designing and implementing end-to-end ServiceNow solutions and must be comfortable with face-to-face stakeholder interactions. In addition to this, you will have experience leading teams. This role will require you to work onsite from Melbourne CBD a minimum of 4 days a week.

This is a 12-month daily rate contract.

Role Responsibilities:

- Gather requirements and collaborate with the client to understand their business processes and needs




- Provide technical leadership to developers when designing and configuring ServiceNow solutions for clients to address their needs
- Provide guidance and recommendations on best practices for implementing and optimizing ServiceNow

Role Requirements:

- Experience with ServiceNow in a lead role
- Experience leading a team of developers and providing technical leadership
- Solid understanding of ITSM and CMDB
- Hands-on experience with the implementation of the ServiceNow platform, including configuration, customization, and administration
- Must be consultative with the ability to push back on the client around ServiceNow capabilities and limitations
- Excellent communication and interpersonal skills

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📌 Business Analyst (ServiceNow experienced) (Melbourne)
🏢 Milestone It
📍 Melbourne