Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our Midalia business.
Reporting to the Branch Manager and based at our Welshpool site, you will join a busy team delivering great service and building strong customer relationships. This is a great opportunity for someone who enjoys working in a fast-paced setting and is committed to delivering excellent customer service.
This is a Fixed Term Contract position that will finish in May 2027
What you will be doing:
- Answering calls, emails, and helping walk-in customers
- Providing quotations and following through to order placement and successful on-time delivery to customers
- Working with the team to get orders out on time
- Basic admin and keeping things organised
You will be rewarded with:
- Monday–Friday, 8am–4pm – enjoy consistent working hours.
- Join a supportive, busy and customer-focused team.
- Build your sales and customer service skills within a leading national steel business.
Primary Benefits:
We offer a range of benefits designed to support you at work and beyond:
- Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle
- Support when you need it - Confidential counselling and wellbeing support through our Employee Assistance Program (EAP) and Sonder, available to you and your immediate family
What you will bring:
- Customer service or sales experience
- Experience within an admin environment will be highly regarded
- Good communication and a positive attitude
- Someone reliable who takes initiative
- Comfortable using a computer (training provided)
- Experience with systems like SAP is a plus.
- Worked with steel, roofing or fittings before? Even better
We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.
- Work with a greater purpose - join us on our pursuit of a sustainable future and contribute to our nation’s legacy.
- Work well, live better – experience a safe, supportive and inclusive workplace which values you as a whole person and where wellbeing matters.
- Build your own future – grow and drive your own development to grow your skills. Everyday is an opportunity to grow.
About us
Midalia Steel is a leading steel supplier across Western Australia, supporting trade, fabrication and DIY customers.
With a strong local presence and practical product range, we help customers get the job done with reliable supply and straightforward service.