Line of Service Advisory

Industry/Sector Not Applicable

Specialism Operations

Management Level Senior Manager

Job Description & Summary Your expertise can shape better outcomes for businesses by uncovering hidden opportunities within their operations. As a Senior Manager, you’ll play a vital role in leading comprehensive process assessments to identify inefficiencies and design transformative roadmaps. You’ll be working with clients across diverse industries including financial services, manufacturing, and retail.

Why PwC? At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health—giving you the chance to makeareal impact. Here, your growth is our priority.You’llwork with leading teams, explorenew technologies, and unlock your full potential.

Join a global community ofmore than370,000 peoplewhovalue bold ideas, collaboration, and lastingchange. Together,we’rebuilding trust andshapingthe future.

What you’lldo:

Lead end-to-end process diagnostic engagements, from baselining current-state processes through to identifying and quantifying value opportunities

Define and apply process performance metrics to assess operational health and benchmark performance

Identify business pain points and translate them into structured solution options and value-creating opportunities

Apply value lever frameworks to articulate financial and operational benefits to clients

Leverage process mining tools (e.g, Signavio, UiPath Process Gold, Apromore) to generate data-driven insights

Develop process models using BPMNstandards and apply Lean methodologiesto drive process improvement

Present findings, recommendations, and roadmaps to senior client stakeholders, including VP-level and C-suite executives

Design and facilitate executive workshops, working sessions, and steering committees

Build and maintain trusted relationships with cross-functional client stakeholders across business and technology

Lead the development of proposals, Statements of Work (SOWs), and commercial structures

Manage engagement economics, including budgets, margins, resourcing, and risk

Drive project planning, milestone management,



resource allocation, and quality assurance across the engagement lifecycle

Lead and develop multidisciplinary, cross-functional teams, fostering a culture of collaboration and excellence

Coach and mentor junior consultants, providing performance feedback and career development support

What we’relooking for:

Proven experiencein management consulting, operations transformation, or process improvement, with a proven track record of leading complex engagements

Demonstrated success leading end-to-end process diagnostic engagements

Robust commercial acumen, including proposal writing, SOW development, and consulting engagement management

Hands-on experience with process mining tools(Signavio, UiPath Process Gold, Apromore, or equivalent)

Proficiency in BPMN process modellingand Lean methodologies(Six Sigma certification advantageous)

Strong analytical mindset with the ability to interpret data and derive insights to support recommendations

Highly developed executive-level slide design and storytelling skills(PowerPoint)

Excellent verbal communication and presentation skills, with demonstrated ability to influence senior stakeholders

Experience leading cross-functional teams and managing project budgets

Workshop facilitation experience across operational and executive audiences

Don’tmeet every requirement? We encourage you to apply. We value all forms of experiencethatmay betransferrable and relevant.

Whatyou’llgain:

Leadership development programs and executive coaching designed to help you inspire teams and accelerate your career growth.

A culture valuing diverse perspectives, empowering leaders to drive innovation and collaboration, learn more about our commitment to Inclusion and Diversity and First Nations Prosperity





A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life

Flexibility means trusting you to choose when, where, and how you work,balancingwhat’sbest for you, your team, and your clients to grow and thrive together

Being part of a community united by purpose, delivering impact that reaches clients, communities, and the futureyou’reshaping

We know thatperksare as important as your financial rewards. Explore all the benefits that PwC has to offer here.

We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic and to maintaining a safe, respectful workplace for everyone. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role.

Noagenciesplease: We kindly request that recruitment agencies do notsubmitCVs in response to this advertisement.We areonly accepting applicationsdirectlyfrom individuals.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation Solutions, Business Process Improvement, Coaching and Feedback, Communication, Competitive Advantage, Cost Efficiency, Creativity, Demand Management, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Inclusion, Influence, Intellectual Curiosity, Lean Process Improvement, Learning Agility, Operating Model, Operational Analysis, Operational Excellence, Operational Support and Analysis {+ 22 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date October 30, 2026

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📌 Operations Transformation Senior Manager (Canberra)
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