Reef IT, based in Far North Queensland, is seeking a motivated Helpdesk professional to join our team in Cairns. You will provide first-line technical support to clients, troubleshoot hardware, software and network issues, and manage support tickets with a focus on timely resolution. The role requires strong communication, analytical thinking and the ability to work autonomously within a collaborative team setting. Familiarity with ConnectWise Suite is a plus, but not mandatory.
📌 Customer-First Helpdesk Specialist (Cairns)
🏢 Reef IT
📍 Cairns
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