Ibis Sydney Airport is looking for a Front Office Receptionist to join this ever thriving and exciting environment.
Ibis Sydney Airport is 3.5
* Hotel with 200 Rooms right in the Sydney Airport precinct and close to the domestic terminal. At Ibis Sydney Airport, our reception is our un-official director of first impressions You lead with making every person feel welcome and create memorable experience, right from GO

Job Description
- Take initiative to ensure that interactions with our guests (internal or external) are positive, productive, professional and in keeping with the principles of Heartist
- Support and value the contributions of all team members, creating trust and empowering our people
- Treat guests and team members from all cultural groups with respect, sensitivity and transparency.
- Be an advocate of ALL: Accor’s loyalty program to non members
- Checking guests in and out Maintaining accurate guest accounts
- Taking bookings, providing helpful information & entering reservations




- Answering guests queries in a timely and effective manner.
- Addressing guest requests and handling guest complaints in a positive manner.
- Liaise with inter departments to assist guest and advise of room moves Qualifications
- Previous hotelfront office reception experience preferable
- Professional telephone manner and exceptional customer service skills
- Excellent communication, interpersonal and time management skills
- A friendly and positive can-do attitude who enjoys working in a team Additional Information What is in it for you:
- ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation andFood & Beverage,
- Become a Heartist and work in an workplace where we encourage you to bring your real self to work, unleash your creativity and have fun.

📌 Front Office Receptionist (Sydney)
🏢 Accor
📍 Sydney