Best Practice Software in Bundaberg is seeking an Assistant Director, Customer Support to lead the Contact Centre, direct our helpdesk and elevate customer service quality. You will shape strategy through insights and BI, partnering with Technical Support and the Director to ensure seamless escalation, resource planning and continual improvement across the directorate. The ideal candidate brings extensive leadership experience in complex customer environments, strategic thinking, and a coaching
📌 Head of Customer Support (Cairns)
🏢 Best Practice Software
📍 Cairns
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