Group Applications Support Officer (Secret Harbour)

Group Applications Support Officer (Secret Harbour)

13 Nov
|
Apex Radiology - Australia
|
Secret Harbour

13 Nov

Apex Radiology - Australia

Secret Harbour

About Us Apex Radiology, established in 1996, is a leading diagnostic imaging provider in Western Australia, supporting both public and private clinics across Bunbury, Mandurah, Busselton, Margaret River and Perth. We offer a full range of services including CT, MRI, X-ray, Ultrasound, Interventional Radiology and Nuclear Medicine. Part of the Integral Diagnostics (IDX Group), one of Australasia’s largest radiology networks with 100+ sites, Apex offers a supportive, forward-thinking workplace backed by stability, growth, and a strong focus on patient care and innovation.

Job Opportunity Mandurah, WA Australia Immediate Start Available Full-Time Permanent Hours

Apex Radiology is seeking an experienced

full-time Group Applications Support Officer

to join our RIS/PACS administration team.

Friendly & Supportive Team

Training Provided

State of the art facility

This role would suit an experienced Medical Administrator or Medical Receptionist wanting to take the next step into a support role.

Reporting To Reporting to the Group Applications Supervisor, your responsibilities will include:

Providing first-level support for RIS/PACS system queries and troubleshooting.

Assisting with patient data validation, reporting, and imaging workflow support.

Ensuring timely dispatch of reports and adherence to quality standards.

Escalating technical and operational issues to the Supervisor as required.

Supporting system upgrades, improvements, and testing activities.

Assisting with training documentation and knowledge-sharing for staff.

Working collaboratively with colleagues to provide excellent service to our referrers and internal stakeholders.





About You

Medical Administration or Radiology Admin experience highly regarded

Previous experience working with RIS/PACS systems highly regarded but not essential

Strong attention to detail and problem-solving skills.

Excellent communication and interpersonal abilities.

Ability to work effectively as part of a team and follow supervisory direction.

A proactive approach and continuous improvement mindset.

For You

Competitive Salary: Attractive salary with annual reviews to recognize your contributions.

Paid Parental Leave: Additional leave to support new parents.

Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals.

Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.

Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.

Referral Bonuses: Financial incentives for referring great talent to our team.

Career Advancement: Opportunities for career growth and succession planning within an innovative company.

Work-Life Balance: Flexible work options for full-time or part-time roles.

Community and Social Events: Engage in a supportive workplace with free parking and great social events.

Company Culture Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Mission Statement Building a healthier world, by delivering the best health outcomes one patient at a time.

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📌 Group Applications Support Officer (Secret Harbour)
🏢 Apex Radiology - Australia
📍 Secret Harbour

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