You Complete our Circle of Care For over twenty years, Dovida has supported older Australians to live their life, their way, right where they feel most comfortable
- at home. Our Circle of Care brings together people who are passionate about making a difference. As a Caregiver Coach, you are the trusted coach and advocate for our Caregivers, sharing your experience in clients' homes and the office so every Caregiver feels confident, supported and ready to deliver great care. In return, you’ll find a welcoming workplace where your contribution is celebrated, your voice is heard, and you are supported every step of the way. Are you ready to help us make great care happen? Why Dovida? At Dovida, people are at the centre of everything we do. When you join us, you’ll be part of a welcoming community with a real sense of purpose. We believe great care starts with looking after each other, so you’ll always have the support and encouragement you need. Here’s what you’ll enjoy:
• Part time Permanent position based in our Coffs Harbour office supporting our caregivers out in the community
• An extra paid day off to celebrate your birthday however you choose.
• Paid wellness, volunteering and study leave, so you have dedicated time to recharge, give back and keep learning.
• Training and certifications through our Dovida Academies, with real pathways to grow your career.
• Access to novated car leasing.
• Real recognition for your contribution, including peer appreciation and our Heart of Dovida awards.
• Free, confidential counselling and wellbeing support for you and your family through our Employee Assistance Program (EAP). Your prospect With your hands-on care experience and coaching skills, you will:
• Coach and mentor Caregivers,



giving practical feedback that lifts the quality of care.
• Train Caregivers in clients' homes on client equipment and as part of onboarding.
• Help Caregivers write clear AlayaCare shift notes so Care Managers stay informed.
• Observe and assess Caregivers working towards their Certificate III in Individual Support.
• Run Caregiver catch-ups and welcome sessions, and help write the monthly newsletter. What you’ll bring You are patient, encouraging and confident in your own care practice. You give honest feedback kindly, earn Caregivers' trust quickly, and keep your admin organised as you move between clients' homes and the office. To thrive in this role, you will have:
• At least 3 years as a Dovida Caregiver (Caregiver Pathway and ACE Program completed) or equivalent in-home care experience.
• Hands-on experience with aged care equipment such as hoists, mobility and rehab aids.
• Strong coaching and communication skills, with a knack for building trust.
• Excellent organisation and time management across admin and field work.
• A valid driver's licence, reliable car and mobile phone, valid Australian working rights and willingness to complete a National Police Check. It’s not essential, but it would be wonderful if you also have:
• A Certificate III in Individual Support or higher qualification.
• Experience working within multidisciplinary health and community services teams.
• Experience as a buddy, mentor or trainer for other care workers. Are you ready to join our Circle of Care? At Dovida, we value individuality and welcome people from all backgrounds, cultures and life experiences. If you need any adjustments or support during the application process, just let us know, and we’ll be happy to help.

📌 Caregiver Coach (Coffs Harbour)
🏢 Dovida Australia
📍 Coffs Harbour