About The Company
Cityview Helicopter Tours is a client-focused business that values clear communication, thoughtful service, and strong, lasting relationships. We are seeking a motivated professional to join our remote team and help coordinate communication between our clients and internal specialists. This opportunity combines the independence of managing your own work with the support and resources of an established, growth-oriented company. It may suit an experienced account manager or entrepreneur who enjoys taking initiative, setting goals, and helping clients get meaningful value from their campaigns.

About The Role
As a Remote Account Manager, you will serve as a primary link between clients and our team of writers and editors. This is a highly client-facing role: you will listen to client needs, share feedback with internal teams, monitor campaign performance, and help ensure that our work stays aligned with each client’s audience and objectives. You will not be expected to focus on sales or meet upselling targets. Instead, you will strengthen client relationships through responsive service, practical problem-solving, and thoughtful campaign guidance. The role requires weekday availability during mostly standard business hours, including the ability to attend scheduled client calls. Qualifications Candidates should have at least two years of experience in sales, account management, or business development, along with the confidence to manage a broad range of responsibilities independently. You should be comfortable communicating with clients by phone and email, responding constructively to feedback,



and making sound decisions when priorities shift. Solid organization, clear written and verbal communication, and the ability to identify client needs are essential. Experience working remotely and evidence of sustained self-motivation are strongly preferred. You will need a reliable computer, phone, strong internet connection, and a quiet, professional place to take calls. This position is not suited to someone who dislikes frequent interaction, finds rapid problem-solving challenging, or needs close day-to-day supervision. Responsibilities Manage day-to-day communication with assigned clients, including responding to emails, participating in calls, and providing timely updates. Gather client feedback and communicate relevant direction to writers, editors, and other team members. Monitor each client’s campaigns and maintain an informed, high-level view of progress, audience needs, and goals. Identify relevant topics and trends within clients’ industries and help the team apply them appropriately to individual campaigns. Prepare quarterly reports that summarize positive results, highlight opportunities for improvement, and provide clients with a clear view of campaign activity. Conduct regular weekly email check-ins, contribute to new-client onboarding,



and help ensure that client priorities are understood across the agency. Offer ideas that can improve campaign effectiveness and strengthen the working relationship, without a requirement to sell additional services. The first two weeks will focus on training in company tools and processes, along with shadowing client calls and email communications. During weeks three through six, you will begin handling client correspondence and take a more active role in calls with guidance. From approximately week six onward, you will become the primary contact for some clients and manage their ongoing communication and campaign coordination with increasing independence. Benefits This remote role offers the flexibility to organize your work with a high degree of independence, while contributing to a growing business and receiving structured onboarding. You will have the opportunity to take ownership of client relationships, shape your workday, and collaborate with a team of creative specialists. Work hours may offer some flexibility, though availability during weekday business hours is required to support client calls and communication. Compensation, employment classification, and any additional benefits will be discussed during the hiring process. Equal Opportunity Cityview Helicopter Tours is committed to providing a respectful and inclusive workplace. Employment decisions are based on qualifications, skills, experience, and business needs. We welcome applications from qualified candidates of all backgrounds and do not tolerate discrimination or harassment in the workplace.

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