Brief Description

About Us
We have a proud history of providing exceptional care that empowers older people to live life to the fullest. As a not-for-profit aged care provider, we reinvest in creating outstanding experiences for our clients while supporting and developing our frontline staff. When you join us, you’ll enjoy competitive pay, generous not-for-profit salary packaging benefits, and the support of a wonderful leadership team and colleagues who truly care. Why you’ll love working with us
• Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650
• Heart HQ – our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts and features to help you celebrate, connect, and succeed
• Fitness Passport – discounted workplace health and fitness program for you and your family, with full access to nominated gyms, pools, health and leisure centres across NSW & ACT
• Discounted private health insurance
• Wellbeing initiatives including Reward and Recognition Program, Employee Assistance Program
• Ongoing Training and Development
• LinkedIn Training – access to a digital library of over 6,000 courses for SCC's Senior Leaders and Support Office teams
• Genuine Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support

About The Role
Are you the kind of person who lights up a room, keeps everyone on track, and loves seeing a team thrive? Southern Cross Care (NSW & ACT is on the hunt for a superstar People Staff Coordinator to lead and support our amazing Care Workers across the Northern Rivers Region The Role -People Staff Coordinator
- Full-time role based in Casino, NSW The Home Care People Coordinator is responsible for leading, managing,



and ensuring compliance for all home care employees in the Northern region. This role supports the strategic growth and sustainability of home care services by implementing key targets and responsibilities, including expanding the home care business within the regions. What You’ll Be Doing
• Lead, manage and be accountable for the home care employee team across the Northern regions including supporting the strategic growth of home care through the recruitment and retention of a team of skilled workers.
• Ensure that clients' needs are met comprehensively, manage risks and problems promptly, maintain high employee performance, and contribute to continuous improvement and professional standards.
• Ensure timely and accurate communication, manage sensitive inquiries with discretion, and respond promptly to information requests.
• Ensure that a continuous improvement approach is adopted across SCC to ensure the delivery of individualised, high quality, person-centred and client directed care.
• Contribute positively to team work to achieve operational outcomes, and promote a positive SCC workplace culture in alignment with SCC Values, Mission and Vision
• Liaise and collaborate with all relevant stakeholders, both internal and external to ensure effective and efficient workflow.
• Comply with and contribute to Work Health and Safety policies and procedures. Requirements




• Certificate IV in Aged Care/Community Services or equivalent (essential)
• Cert IV in Training & Assessment (desirable)
• Well-developed leadership skills with a demonstrated experience building and retaining a high performing and engaged team
• Robust communication and interpersonal skills
• Strong organisational and time management skills
• Strong problem-solving skills
• Up to date computer skills including use of Microsoft Office and electronic rostering
• Sensitivity to and understanding of the needs of the elderly
• Clean driver's license
• Ability to travel across our other home care office as required (Ballina, Banora) Summary About Southern Cross Care (NSW & ACT) At SCC (NSW & ACT), people are at the heart of everything we do We are a purpose-led, not-for-profit organisation empowering older people to ‘live life to the full’. We have a passion for providing the best care with clinical excellence and offer person-centred care services to meet individual needs and preferences in residential aged care, retirement living and in-home care. Join us at SCC (NSW & ACT), where your work is not just a job, but a journey filled with meaningful moments to make a tangible difference in the lives of those we support. Our commitment to your development is unwavering, and we work hard to ensure you are given ample opportunities to continually learn and grow. SCC is an equal opportunity employer. Creating a diverse and inclusive workplace, where employees feel valued and heard in a safe and respectful workplace, is a priority. All employment is decided based on qualifications, merit, and business need. We welcome people of Aboriginal and Torres Strait Island identity, as well as people of culturally diverse backgrounds, to apply.

📌 People Staff Coordinator (Casino)
🏢 Southern Cross Care (NSW & ACT)
📍 Casino