Employment Type: Casual Position Classification: Administration Officer Level 3 Remuneration: $37.28
- $38.44 per hour plus superannuation Hours Per Week: Up to 38 Requisition ID: REQ704219 Applications Close: Sunday 29th November 2026 Administration Officer Level 3, Adult Outpatient Department, Casual Pool, Prince of Wales Hospital Advantages
• Financial benefits
- Salary packaging options
- Up to $9K for living expenses, $2.6K meal & entertainment, Novated Leasing; and Discounted Private Health Insurance.
• Work-life balance
- Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Professional growth
- Learning and development opportunities, including in-house training with RTO My Health Learning.
• Health & wellbeing
- Discounted gym memberships with a Fitness Passport and Employee Assistance Program (EAP) for employees and family members. The Role The Administration Officer Level 3 provides comprehensive administrative and clerical support to the Adult Outpatient Department at Prince of Wales Hospital, ensuring the delivery of efficient, effective and patient-focused services. The role is responsible for frontline customer service, booking appointments, admitting patients, maintaining accurate patient records and information systems, processing patient billing, coordinating supplies and responding to enquiries in a professional and confidential manner. Working collaboratively with internal stakeholders and the wider healthcare team, the Administration Officer contributes to quality improvement and workplace health and safety initiatives, while demonstrating the organisation’s values and a commitment to continuous professional development and high-quality patient care. Where You'll be Working Prince of Wales Hospital and Community Health Service is a Level 6 Tertiary Referral Hospital with an inpatient bed base of 370. Each year we care for more than 70,000 patients in our Emergency Department and have around 50,000 admissions to the inpatient units. POWH offers an outpatient service and rural outreach service and provides more than 900,000 occasions of non-admitted patient care each year,



including innovative virtual models of care. We have transitioned the majority of inpatient units and wards to the Acute Services Building (ASB) including a state of the art Emergency Department and Intensive Care Unit. POWH provides an exceptional staff experience and enhanced patient and family outcomes as a result of the provision of person-centred care. Randwick Local council is renowned for our world-class beaches and supported by cafes and restaurants to tickle your taste-buds, Randwick’s fascinating coastline and atmosphere will have you in awe the minute you arrive. Offering a mix of historic buildings, impressive beaches and coastal walks coupled with boutique restaurants, transport links and a vibrant nightlife, you’ll never be short of things to do in this progressive community. Selection Criteria To be considered for this position, please ensure you address the below questions as thoroughly as possible.
• Can you describe your experience in an administrative role within a health-related environment, and provide an example of how you used your interpersonal and written communication skills to deliver high-quality customer service while managing tasks such as patient records, scheduling, or billing? What was the outcome.
• Tell us about a time when you had to manage competing priorities in a high-volume, high-pressure workplace. How did you organise your workload, and how did you contribute both independently and as part of a team.
• Can you provide an example of a time when you handled confidential or sensitive information? How did you ensure privacy and maintain professionalism in that situation.
• Demonstrated sound computer skills including Microsoft Office applications and previous experience with Medicare billing or willingness to learn. Need more information?




• Click here for the Position Description and SESLHD Expected Standards
• Find out more about applying for this position For role related queries or questions contact Vanessa Russell on [email protected] Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace. We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information. Reasonable Adjustments NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email [email protected] and let us know. Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required. Information For Applicants
• An eligibility list may be created for future vacancies
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
• We do have an Aboriginal Workforce Team that can also provide support ([email protected]) and for additional information please visit our Stepping Up Website

📌 Administration Officer Level 3 (Sydney)
🏢 South Eastern Sydney Local Health District (SESLHD)
📍 Sydney