Title:
- ServiceNow Developer

Location:
- Melbourne Duration:
- 6 Months Extendable

Responsibilities:
• Design, develop, and customize ServiceNow applications and modules.
• Create and configure workflows, business rules, UI policies, client scripts, and other platform components.
• Develop custom applications and integrations using ServiceNow's scripting languages (e.g., JavaScript, Glide API).
• Perform regular platform upgrades and patches to ensure optimal performance and security.
• Troubleshoot and resolve technical issues related to the ServiceNow platform.
• Integrate ServiceNow with third-party tools and systems using APIs, web services, and other integration methods.
• Develop and maintain data integrations between ServiceNow and other enterprise systems.
• Work closely with business stakeholders to gather and analyze requirements.
• Collaborate with IT teams, project managers, and other developers to deliver solutions that meet business needs.
• Conduct unit testing, system testing, and user acceptance testing (UAT) for developed solutions.
• Create and maintain technical documentation, including design specifications, user guides, and training materials.




• Follow ServiceNow development best practices and coding standards.
• Ensure compliance with ITIL processes and organizational policies.
•
•
• Required Skills and

Qualifications:
• Proficiency in ServiceNow development, including scripting (JavaScript, GlideScript, etc.).
• Experience with ServiceNow modules such as ITSM, ITOM, HRSD, CSM, or SecOps.
• Knowledge of web technologies (HTML, CSS, XML, REST/SOAP APIs).
• Familiarity with ITIL processes and frameworks.
• Robust problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
•
• Preferred

Qualifications:
• ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer, Certified Implementation Specialist).
• Experience with Agile or Scrum methodologies.
• Knowledge of database concepts and SQL. Australia Working Rights
• Australian Citizenship is mandatory for this role
• Due to the security requirement of the role NV1 Security clearance is a requirement. Candidates with Baseline clearance ready to move to NV1 Security level may be considered for the role

📌 ServiceNow Developer (Melbourne)
🏢 Nityo Infotech
📍 Melbourne