13 Nov
|
SKG Services
|
Brisbane
13 Nov
SKG Services
Brisbane
SKG Services is currently seeking an experienced Cleaning Area Manager to oversee the day-to-day operations, overseeing a portfolio of multiple sites across the Brisbane Area. This is a field-based role where you will be responsible for ensuring service excellence, maintaining strong clients and employees relationships, and leading on-site cleaning teams.
About the role
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• Oversee daily cleaning operations and ensure contractual service standards are met.
• Lead, supervise and support on-site cleaning teams.
• Manage staff rosters, attendance and workforce requirements.
• Monitor site KPIs, team performance and service quality.
• Conduct regular site inspections and quality audits.
• Act as the primary point of contact for clients and manage service-related enquiries.
• Build and maintain strong client relationships.
• Coordinate routine, periodic and ad-hoc cleaning services.
• Manage cleaning supplies, consumables, equipment and supplier relationships.
• Provide staff training, coaching and performance support.
• Ensure compliance with WHS requirements, company policies and procedures.
• Maintain accurate operational records, reports and incident documentation.
• Identify opportunities to improve service delivery and operational efficiency. What You Bring
• Previous experience in cleaning, facilities management, retail/commercial cleaning operations or a similar hands-on operational leadership role.
• Strong leadership, people-management and team-development skills.
• Excellent communication and relationship-building skills, with confidence managing client expectations and resolving issues.
• Strong organisational, time-management and multitasking abilities.
• A proactive, reliable and solutions-focused approach, with excellent attention to detail.
• Ability to work independently while leading and supporting a team in a fast-paced workplace.
• Positive computer, administration and reporting skills.
• Sound understanding of WHS requirements, compliance and quality standards.
• A valid driver's licence and willingness to travel between sites. SKG Services is an equal opportunity employer. We encourage applications from Aboriginal and Torres Strait Islander peoples and are committed to creating an inclusive workplace that values diversity and provides equal opportunity to all, regardless of age, cultural background, sexual orientation, gender identity or expression, disability, veteran status, or any other characteristic.
📌 Area Manager (Brisbane)
🏢 SKG Services
📍 Brisbane