Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is a recent, dedicated public youth mental health service and is the first of its kind in Australia. We are looking for a passionate and dedicated individual to join our team. Family Peer Support Worker – Hospital Outreach Post Suicidal Engagement Service (HOPE) Parkville Youth Mental Health and Wellbeing Service (PYMHWS) 0.6 FTE | FIXED TERM PERIOD | PARKVILLE The Family Peer Worker will offer support to families, carers, supporters and kin (families) of young people accessing care within HOPE at Parkville Youth Mental Health & Wellbeing Service. The Family Peer Worker will play a crucial role in enhancing the care and support provided to the families of young people by offering a unique perspective based on their personal lived experiences. This role requires lived experience of supporting a young family member or significant other, through public mental health services. The Family Peer Worker will provide emotional and social support through empathetic listening
- this may be face-to-face, by telephone or using video conferencing platforms. This position will focus on developing relationships that foster hope and optimism. Collaborate with families, carers, supporters and kin of young people accessing care within HOPE at PYMHWS. Play a crucial role in enhancing the care provided to the families, carers, supporters and kin by offering a unique perspective based on personal experience.
• e.g. Join Victoria’s newest Public Mental Health Service dedicated to youth
• Fixed Term
- Part-Time role | Parkville based
• Salary Packaging | Monthly ADO | 5 weeks Annual Leave

About Us
Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is Victoria’s newest public mental health service dedicated to the care of young people aged 12 to 25 experiencing complex mental health challenges. PYMHWS is leading a bold and values-driven transformation in youth mental health care across Melbourne’s north and west. We exist to walk alongside young people, their families, carers, supporters and kin delivering care that is accessible, inclusive, developmentally appropriate, evidence-informed, and grounded in lived experience. Our service model is shaped by the voices of young people and their communities, and underpinned by a commitment to safety, equity, and continuous learning. At PYMHWS,



we are working with our community and partners to build in a future where all young people can access world-class mental health support, close to home. As we grow, we are looking for passionate, skilled, and visionary professionals to join us in shaping a new era of youth mental health in Victoria. The Opportunity The Hospital Post Suicide Engagement service (HOPE) is an aftercare program recommended following the Royal Commission into Victorian Mental Health services (RCMHS). The service has been codesigned with a lived experience workforce with the aims to provide intensive and targeted wrap around supports to young people aged 12 to 25 years who have presented with acute onset of deliberate self-harm, suicidal thoughts and/or suicide attempt(s). HOPE services provide clinical and psychosocial support for eligible people for a 3-month period. Contact with eligible young people occurs within 24-hours of referral and focus of care targets stressors that may have contributed to the person considering/attempting suicide and/or deliberate self-harm. The service forms part of the front-end access to PYMHWS and will partner with specialist and primary care services. The service operates over various sites, and staff may be required to work from Parkville, Spotswood, Werribee, Sunshine, Melton and other PYMHWS sites. Please review position description for further information

about the role
’s

key responsibilities
and requirements. About You You will have a lived experience as the family, carer, supporter or kin of a young person accessing tertiary mental health services and ability to share experience in a recovery-focused way, in a variety of contexts.
• Passion and interest in the role of the family peer workforce within youth mental health.
• Depth of experience of working in teams and/or demonstrated ability to work with collaboratively within teams.
• Knowledge of the frameworks underpinning Family Peer Work.
• Ability to work collaboratively and effectively with young people, families, carers, supporters and kin.




• Ability to work independently and effectively within a multidisciplinary team.
• Broad understanding of the differing perspectives of the impact of mental ill health on families, carers, supporters and kin and the community
• A minimum of Cert IV or diploma level in health, welfare, management, community development, and/or adult education (or equivalent experience) is highly desired. Why Join PYMHWS?
• Be part of building a legacy for youth mental health in Victoria
• Work alongside passionate, visionary leaders in a values-led organisation
• Salary packaging options, up to $11,600 tax free earnings
• 5 weeks annual leave plus monthly ADO for full time employees
• Flexible working arrangements including remote work options where possible
• Employee wellbeing focused, access to EAP
• Fitness Passport membership
• Flexible, inclusive, and supportive workplace culture
• Opportunities for professional growth and development Ready to Make a Difference? If you're looking to be part of something truly meaningful—we’d love to hear from you. For a confidential discussion, contact Ann Pratt – HOPE Coordinator on 9966 9100. Interested applicants are encouraged to apply as soon as possible. Recruitment is ongoing, with interviews commencing as soon as suitable candidates are received. Advertising may cease prior to the closing date. We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our People and Culture team if you’re contacted for an interview. To view the full Position Description, please click HERE All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement. PYMHWS stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.

📌 Family Peer Worker (Melbourne)
🏢 Parkville Youth Mental Health and Wellbeing Service
📍 Melbourne