Company Description Koenig Solutions Pvt. Ltd. is a global IT training and certification organization with over three decades of experience in helping professionals and businesses develop technology skills. Founded in 1993, Koenig partners with leading technology companies, including Microsoft, AWS, VMware, Cisco, Oracle, CompTIA, ISACA, and Citrix, to deliver industry-relevant training and certification programs. With a global presence and a comprehensive portfolio of IT training solutions, Koenig supports organizations in building workforce capabilities, accelerating digital transformation, and achieving their learning and development goals. Role Description The Customer Success Manager – Melbourne is a full-time, in office role based in Melbourne, VIC, focused on driving business development, revenue growth, and corporate client acquisition across Melbourne and the wider Victorian market. The role involves managing the complete B2B sales cycle, from lead generation, client meetings, and requirement gathering to proposal development, negotiations, deal closure, and post-sales relationship management. The Customer Success Manager will be responsible for promoting IT training programs, corporate learning solutions, and technology certification courses to enterprise and government clients.

Key responsibilities
include building strategic relationships with decision-makers across HR, Learning & Development, IT, and procurement functions, managing existing corporate accounts, identifying upselling and cross-selling opportunities, and driving repeat business. The position also requires maintaining a strong sales pipeline, achieving revenue targets, providing accurate sales forecasts, and expanding Koenig's presence in the Australian IT training market. Qualifications




• Minimum 4+ years of experience in IT Sales, IT Training Sales, Corporate Sales, or B2B Business Development.
• Proven experience in selling IT training programs, technology certification courses, and corporate learning solutions to enterprise clients.
• Strong expertise in end-to-end B2B sales, including lead generation, client acquisition, proposal development, negotiation, deal closure, and account management.
• Demonstrated ability to drive revenue growth, achieve sales targets, and identify upselling and cross-selling opportunities.
• Good understanding of the Australian IT training industry and corporate sales ecosystem, particularly within Melbourne and the wider Victorian market.
• Excellent communication, presentation, negotiation, and relationship management skills, with the ability to engage senior stakeholders and corporate decision-makers.
• Experience in managing enterprise and government accounts and building long-term client relationships.
• Strong pipeline management, sales forecasting, and business development capabilities.
• Familiarity with AI tools, analytics platforms, and generative AI solutions such as ChatGPT or Claude is an added advantage.
• Must be currently residing in Melbourne, Australia, and available to work on-site.
• Must possess valid Australian work rights. Visa sponsorship will not be provided. Why Join Koenig Solutions?
• Competitive remuneration package.
• Opportunity to work with a globally recognized IT training and certification organization.
• Exposure to leading technology partners, enterprise clients, and industry-recognized certification programs.
• Dynamic, growth-oriented work environment that encourages innovation, professional development, and global collaboration.

📌 Customer Success Manager –Melbourne
🏢 Koenig Solutions
📍 Melbourne