At ASIC, you can be the change that ensures a fair, strong and efficient financial system for the benefit of all Australians. Contribute to delivering on ASIC's purpose, vision, and strategic priorities to help maintain the integrity of the financial system and protect consumers from harm. Join ASIC as a Customer Service Officer (Mailroom) and become part of a team-oriented team supporting essential services across the organisation. This entry-level role is a great opportunity to build your experience while delivering quality customer service, managing mailroom activities and ensuring information is processed accurately and efficiently.
• Based in Traralgon, VIC (approximately 2 hours east of Melbourne)
• Temporary role, until 30 June 2027 (with 2 full-time positions)
• ASIC1 Salary
- $55,732 plus 15.4% superannuation The Team ASIC maintains over 30 legal registers, including the Companies and Business Names registers, which hold details of more than 3.2 million companies and 2.7 million business names. These registers are the official source of information on registered and licensed entities operating in Australia. Users from small businesses to government and the public access the ASIC Registry to register or update details, cancel registrations, or search for information. We're here to support them every step of the way. The Role As a Customer Service Officer (Mailroom), You Will
• Process incoming and outgoing mail accurately and on time, including sorting, scanning, logging and distribution.
• Deliver professional mailroom services in line with relevant procedures and guidelines.
• Provide friendly and responsive customer service to internal and external stakeholders.
• Maintain accurate digital records, registers,



procedures and mailroom documentation.
• Work collaboratively across teams and contribute to continuous improvement and team planning. About You You'll bring strong organisational skills, attention to detail and a collaborative approach. Previous customer service experience is preferred, along with the ability to follow established procedures accurately and efficiently. You'll be comfortable with data entry across a range of software applications and confident using Microsoft Office applications. View the position description for more information or click ‘apply' to start your application. Applications close at 11:59pm AEST Sunday, 22 November 2026. About ASIC ASIC's remit is one of the broadest of regulators across the world. ASIC regulates corporations, markets, financial services and consumer credit and monitors and promotes market integrity and consumer protection in the Australian financial system. Through our enforcement work, we hold to account those who contravene the law, working to achieve strong outcomes that address the greatest consumer and investor harms. ASIC is an equal opportunity employer seeking people who want to make a difference. ASIC is committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. Applications from people of all ages, cultural backgrounds, abilities, LGBTIQ+ identity and people of Aboriginal and Torres Strait Islander decent are encouraged to apply.

We Offer
a Range Of Employee Benefits Including
• Attractive superannuation
• Additional leave entitlements
• Flexible work arrangements
• Assistance for study and professional development To work with us, you need to be an Australian Citizen and be prepared to complete an ASIC Suitability and Baseline Assessment.

📌 Customer Service Officer (Traralgon)
🏢 Asic
📍 Traralgon