Job Summary As a Digital Automation Consultant, you will play a key role in designing and delivering end-to-end automation and workflow solutions for our customers. Working closely with our Sales and Pre-Sales teams, you will lead discovery, shape solution design, and deliver high quality implementations that drive measurable client outcomes.

Job Description

Key Responsibilities
• Lead discovery workshops to identify and shape automation opportunities
• Design and deliver end-to-end digital automation solutions, from requirements through to implementation and BAU handover
• Conduct implementations, configuration, training, and commissioning, with a focus on remote delivery capability where possible
• Manage professional services delivery, including utilisation and billing for consulting services
• Develop solution architectures, Statements of Work, and cost estimates
• Support pre-sales activities, including RFx responses, client presentations, and solution demonstrations
• Deliver implementations, configuration, training,



and commissioning of solutions
• Build strong, trusted relationships with customers and internal stakeholders Skills Skills & Experience
• We are seeking a consultant with solid experience across digital workflow and automation technologies, including:
• Nintex suite (Process Manager, Workflow, Forms, K2)
• SharePoint consulting, including configuration and migrations
• Experience in Intelligent Capture Solutions (ABBYY FlexiCapture or similar is preferred)
• Broad experience across workflow automation, BPM, RPA, and content management solutions You will also bring:
• Proven experience leading discovery, design, and implementation engagements
• Ability to translate business requirements into practical, scalable solutions
• Excellent communication, documentation, and stakeholder engagement skills *
* this position can be based in either Sydney or Melbourne

📌 Digital Automation Consultant (Australia)
🏢 Ricoh
📍 Australia