Salary: $45,000 – $60,000 per month

PurposeAs Concierge, you will be the face of hospitality, responsible for elevating our guests' experiences to the next level. You will play a crucial role in providing personalised assistance, local insights, and exceptional service, turning each guest's stay into a memorable adventure.Primary Responsibilities- Foster genuine connections with guests, making them feel valued and comfortable during their stay- Assist guests with transport and travel arrangements, luggage delivery and storage, parking and valet services- Address and resolve guest concerns promptly and professionally- Offer expert recommendations for local attractions, restaurants, and activities- Promote seamless communication and cooperation among departments, including Housekeeping, Front Office (including Reservations),



and MaintenanceSkills and Experience- Previous customer service experience, preferably in the hospitality industry- A track record of effectively managing multiple tasks and excelling in high-pressure situations- Strong problem-solving abilities and a proactive approach- Outstanding communication and interpersonal abilities- Have a valuable grasp of local knowledge or the ability to quickly learn and improve current knowledge- Drivers licence required to drive onsite buggy- Willingness to embrace a flexible rotating roster, including evening, weekend and public holiday shifts as required#J-18808-Ljbffr

📌 Guest Experience Concierge: Local Insights & Flexible Shifts (Brisbane)
🏢 Accor Apartments and Realty
📍 Brisbane