Job title: Customer Service & Bookings Admin – Casual, Work From Home (10–15 hrs/week)Location: Perth WA (work from home)Work type: CasualClassification: Administration & Office Support > Receptionists & Administrative AssistantsPay: $35 – $40 per hour + superKey selling pointsWork from home, flexible hours10–15 hours a week, casual$38–$40 per hour + superShort descriptionBe the friendly first point of contact for a Perth deck maintenance business. Flexible, work-from-home casual role.About usPerth Deck Maintenance is a locally owned business that cleans, sands, oils and repairs timber decks right across Perth. Our small team runs around 5-10 jobs a week, and we pride ourselves on great workmanship and looking after our customers.About the roleWe're looking for an organised, friendly admin to be the first voice our customers hear. You'll turn new enquiries into booked quote visits and keep our job calendar full and running smoothly. This is a casual role of 10 to 15 hours a week, worked from home on hours that suit you,
as long as new enquiries get a reply the same business day.What you'll doReply to website enquiries, emails and phone calls the same business daySet up new customers in our job management software (Homeworks)Book accepted jobs into the calendar and confirm them with customersReschedule jobs around the weather and let customers knowSort out small customer issues with our team, and pass bigger ones to the ownerSend a quick end-of-shift update to the ownerAbout youAdmin experience in a trade or home services business (essential)Warm, clear communication on the phone and in writingConfident using job management software and a busy calendarOrganised and reliable when working on your ownYour own laptop, smartphone and reliable internetBased in Perth preferablyWhat we offer$35 to $40 per hour plus superFlexible hours you set around your weekWork from homeFull training and a clear guide to the roleA friendly local team that values positive admin