Health Clerk – ACT Health Centre – Casual Campbell, ACT Health Centre Are you a personable medical receptionist looking to make a meaningful impact in a unique primary healthcare setting? This is a fantastic opportunity to provide vital clerical and administrative support to clinical staff in a multidisciplinary setting. What’s on offer:
• Work-life balance – predictable hours, finish on time, Christmas & New Year Leave
• Safe, respectful environment – skilled, health focused patient cohort
• Collaborative team – feel valued and supported in a multidisciplinary team
• No financial transactions – focus on clerical and administrative support only
• Civilian role – be part of the mission without wearing the uniform
• Practical perks – free parking and uniforms
• Wellbeing support – mental health resources and lifestyle discounts About the Health Centre Home to the Department of Defence Headquarters, Airforce Headquarters and Australian Defence Force Academy (ADFA) which is a tri-service military academy. The Health Centre opened mid-2022 and is a large facility. It services approximately 7000 military personnel, including trainee officers from both ADFA and Royal Military College. There is a 24-bed low dependency ward which operates 24/7. Services provided include primary medical, aviation & underwater medical, nursing, dental, mental health, pharmaceutical and physiotherapy. Defence Force Recruitment for medical officers is in addition to health centre roles. What you’ll do:
• Keep the clinic running smoothly by providing fast, accurate,



and professional clerical and administrative support to health staff and patients.
• Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards.
• Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information.
• Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements.
• Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests. What you bring:
• Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable)
• Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete
• Strong oral and written communication skills, with the ability to work effectively within a multidisciplinary team.
• Sound computer literacy and experience with electronic health record systems highly regarded. Who we are: Serco supports governments by delivering essential services across defence, health, justice, maritime and community services. Through our partnership with Bupa, we provide integrated on-base healthcare to Australian Defence Force personnel across 45+ locations. Interested? Contact Yash Angeth at [email protected] for a confidential chat. Apply now.

📌 Health Clerk (Reid)
🏢 Serco
📍 Reid