Wellways is seeking an After Hours Agent to provide centralised after-hours support for staff and participants from a remote location across VIC/TAS/NSW/QLD. The role operates on a rotating roster with after-hours commitments, including weekends and public holidays. It requires crisis awareness, IT/CRM proficiency and strong admin skills. You will triage IT requests, support rostering and incident management, and contribute to secure, compliant operations beyond standard hours.