AI-Media is seeking a Technical Support Engineer Level 3 to join our global team on a hybrid basis. You will serve as the senior escalation point for complex hardware, software and SaaS issues, and you will develop technical docs for APIs and integrations.
You will collaborate with Product Dev, Engineering, Technical Writing and Sales, including on-call rotations, to ensure timely issue resolution. 4+ years of relevant experience and solid communication are essential.
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📌 Senior Technical Support Engineer – Hybrid (Australia)
🏢 Ai-Media
📍 Australia
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