Join Sundale as an Information Governance Officer!

Burnside, Sunshine Coast | Fixed-term contract (6 months, full-time) | Make a Real Impact Every Day

Looking for a meaningful career that offers stability, purpose and growth? With more than 60 years of service across aged care, community care, retirement communities and affordable housing, Sundale is committed to empowering Queenslanders to live their best lives, and that includes our team members.

Sundale is bringing its policies, procedures, forms and registers together into one trusted governance framework, and we need a sharp-eyed Information Governance Officer to help make it happen. If you’re the person who spots the outdated version, the broken link and the duplicate form before anyone else does, read on.

Why Sundale?

At Sundale, we live by our values:

- Care – Creating quality and meaningful experiences for everyone in the Sundale community
- Connection – Listening and responding to the needs of others
- Creativity – Finding better, innovative ways to do things and be part of our community

We offer a supportive, people‑first workplace where your contribution truly matters.

About the Role

Reporting to the Quality Lead and working closely with the Head of Enterprise Risk, you’ll join Sundale’s Enterprise Risk team on a fixed-term basis to support our Information Governance Transformation Project. The project will review, consolidate and migrate Sundale’s governance documentation into a single repository so our team members can find accurate, compliant information when they need it.

This is a hands-on role with a clear purpose. You’ll make sure every document is accounted for, every version is right and nothing is lost along the way, while keeping the extra load on our operational teams to a minimum. You’ll also work alongside experienced leaders in risk, governance and compliance on a project that will shape how Sundale operates for years to come.

What You’ll Do

- Build and maintain an inventory of Sundale’s policies, procedures, forms and registers, including where each one lives,



who owns it and its current status
- Support the migration and consolidation of governance documentation, with reconciliation checks so nothing is lost, duplicated or transferred incorrectly
- Review, edit and convert controlled documents into approved templates, applying plain-English, version control and naming standards
- Upload, classify and tag documents in SharePoint and our governance system, then quality-check records against registers and source documents
- Work with subject matter experts across Sundale to verify content and keep documentation current and compliant
- Support system testing and user acceptance, and create quick reference guides, user instructions and FAQs that help team members adopt new processes
- Use approved AI tools and automation to make document review and consolidation faster and more consistent

What You’ll Bring

- Experience in document control, records management, governance or policy administration
- Advanced Microsoft 365 skills, particularly Word, Excel and SharePoint
- Exceptional attention to detail and a knack for spotting discrepancies
- Clear, plain-English writing and strong document management capability
- The ability to work independently, manage competing priorities and meet project milestones
- Experience in aged care, healthcare or another regulated environment
- Knowledge of the Aged Care Act 2024 and the strengthened Aged Care Quality Standards (highly regarded)
- Experience with ionMy or a similar governance, risk and compliance platform (highly regarded)
- A qualification in information management, records management, business administration, quality, governance or a related field (highly regarded)

A fair warning:



the work is detailed and at times repetitive. It suits someone who enjoys structured, analytical work and gets genuine satisfaction from finding the discrepancy everyone else missed.

Required qualifications or certificates

- National Police Check
- Pre‑employment medical assessment

Sundale values its team members and provides a comprehensive range of perks:

- Above‑award wage rates
- Additional 0.5% superannuation: above the Superannuation Guarantee
- Salary Packaging: Up to $15,900 tax-free + $2,650 for meals & entertainment
- Generous Leave Entitlements: 5 weeks annual leave for full‑time employees (pro‑rated for part‑time)
- Exclusive Perks: Discounts, financial tips & wellbeing resources via our Flare platform, including savings at 500+ major Australian brands across 9,000+ locations to help reduce everyday costs
- Access to Car Salary Packaging: Offering significant tax and running‑cost savings
- Private Health Discounts
- EAP Support: We're here for you! Access to confidential support services

Make a Real Difference Every Day

Whether you’re providing hands‑on care, offering support behind the scenes, or contributing through essential operations, your work will have a direct impact on the lives of our residents and the wider community.

If you value purpose, teamwork and delivering great service, we’d love to hear from you.

Apply Now

Apply today or visit our careers page HERE for more information about careers with Sundale.

Please include your resume and a brief cover letter telling us why this role interests you and the experience you’d bring to it.

We review applications as they are received, so apply early to avoid missing out.

We Embrace Diversity

Sundale welcomes applicants from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally and linguistically diverse backgrounds, LGBTQIA+ individuals, and people of all ages.

We acknowledge the Traditional Custodians of the land and pay our respects to Elders past, present and emerging.

📌 Information Governance Officer (Burnside)
🏢 Sundale
📍 Burnside