BHP is a world-leading resources company. We work in more than 90 locations worldwide and our products are sold globally.

We've positioned our business to support the megatrends shaping our world. Iron ore and metallurgical coal for the steel needed for global infrastructure and the energy transition. Copper for renewable energy. And we are moving into potash to support more sustainable farming.

A resource mix for today - and critical to the future.

About the Role

Reporting to the Manager Experience Delivery, the Principal Process Improvement leads process analysis and redesign for material HR initiatives across Portfolio & Experience (P&E;). You will find and fix the root causes of fragmented or inefficient HR processes, rather than patching symptoms, and design future-state processes that are aligned to the HR operating model.This role will support process implementation and the definition of standard work, measure and report improvement outcomes, and help prioritise the continuous improvement pipeline. You will also contribute to P&E;'s process improvement methodology, helping to build a simpler, more consistent experience for employees and leaders.

Accountabilities

- Leads process analysis and redesign for material HR initiatives

- Identifies root causes of process inefficiency and fragmentation

- Develops future-state process designs aligned to the HR operating model

- Partners with GBS and CoEs on process implementation

- Supports standard work definition arising from improvement initiatives





- Measures and reports process improvement outcomes

- Contributes to P&E;'s process improvement methodology

- Supports continuous improvement pipeline prioritisation

About You

- Tertiary qualification in business, engineering, human resources, operations management or a related discipline, or equivalent relevant experience

- Process improvement certification (such as Lean Six Sigma Green or Black Belt, or equivalent) is preferred

- Proven experience leading process analysis and redesign in a large, complex organisation, including process mapping, root cause analysis and future-state design

- Demonstrated ability to turn improvement opportunities into practical, sustainable solutions that remove duplication, reduce rework and improve the employee and leader experience

- Experience defining standard work and embedding it with operational teams, shared services or centres of excellence

- Strong analytical skills, with the ability to use data to measure process performance, quantify benefits and report improvement outcomes

- Solid stakeholder engagement, facilitation and communication skills, with the ability to influence and build trusted relationships across HR, GBS and the business

- Experience prioritising and managing a continuous improvement pipeline, and contributing to improvement methodology and standards

- Experience in HR, people or shared services processes is preferred but not essential

📌 Principal Process Improvement | Australia (Brisbane)
🏢 BHP
📍 Brisbane