International Recruitment Support Officer (Adelaide)

International Recruitment Support Officer (Adelaide)

13 Nov
|
Education Centre of Australia
|
Adelaide

13 Nov

Education Centre of Australia

Adelaide

International Recruitment Officer

Max term, Part-time; Three days per week; Adelaide based

Education Centre of Australia (ECA) is a dynamic and diverse education group that stands at the forefront of Australia’s higher education sector, boasting campuses in Sydney, Brisbane, Melbourne and Adelaide, as well as overseas locations in the UK and India. With a rich history spanning over almost two decades, ECA delivers high-quality education encompassing English language courses, bachelor’s and postgraduate degrees, and targeted internships. ECA is a successful Australian-based education organisation offering a comprehensive range of face-to-face and online courses for both international and domestic students. Collaborating with esteemed higher education providers like Victoria University, Charles Sturt University, University of Canberra, University of Tasmania, University of the Sunshine Coast and London Metropolitan University, ECA is committed to delivering a world-class educational experience.

We have an exciting chance for an International Recruitment Officer – Onshore Adelaide to join the Student Acquisition team supporting the University of the Sunshine Coast Adelaide campus.

ECA delivers UniSC programs from its centrally located Adelaide campus. In this part-time, Adelaide-based role, you will strengthen relationships with authorised education agents, activate new opportunities and help convert qualified international student pipelines into commencements.

This is a hands-on relationship and recruitment role for someone who enjoys being in market, building trusted partnerships and working collaboratively to deliver measurable outcomes. You will work closely with education agents, Admissions, Marketing and the wider Student Acquisition team.

Key responsibilities

- Build and maintain productive relationships with authorised Adelaide-based education agents through regular face-to-face visits, calls and structured follow-up.
- Segment, activate and grow the agent portfolio, including re-engaging dormant agencies and developing high-potential partners.
- Deliver agent training and updates on UniSC Adelaide programs, entry requirements, scholarships, intakes and application processes.




- Work with agents to build qualified pipelines for priority programs and agreed diversity markets.
- Monitor agent-sourced applicants through application, offer, acceptance, deposit, Confirmation of Enrolment and commencement.
- Follow up incomplete applications, outstanding conditions, inactive offers and other time-sensitive conversion actions.
- Coordinate with Admissions and relevant internal teams to resolve routine barriers and escalate risks promptly.
- Support recruitment events, campus familiarisations, webinars and approved agent-engagement activities.
- Maintain accurate CRM records and provide timely activity, pipeline, forecast and risk reporting.
- Contribute to ethical, accurate and compliant recruitment practices while supporting a diverse and sustainable student cohort.

As the successful candidate you will ideally have

- A relevant qualification or equivalent experience in international education, student recruitment, relationship-based sales, customer service or business development.
- Demonstrated experience building stakeholder relationships and progressing recruitment or sales pipelines. Previous experience working for an education agency or managing education-agent relationships within the international education sector will be highly regarded.
- Strong relationship-building, consultative sales, presentation, follow-up and organisational skills.
- The confidence and willingness to undertake frequent face-to-face engagement with education agents across Adelaide.
- A proactive, accountable approach and the ability to manage competing priorities and time-sensitive conversion activity.
- The ability to work to agreed recruitment, conversion, diversity and quality targets.
- Sound judgement and an understanding of accurate advice, privacy, ethical recruitment and regulatory compliance.
- Confidence using CRM systems and maintaining accurate pipeline and activity records.
- Knowledge of the Adelaide education-agent market,



relevant community or industry networks, or additional language capability aligned with priority markets will be highly regarded.

In return we will offer you

- Company-paid parental leave (14 weeks at 100% of current pay or 28 weeks at 50% of current pay)
- Employee assistance program with Uprise (6 sessions per year for staff and direct family members)
- 25% fee support for eligible courses offered by ECA through the Staff Education Assistance program
- Novated lease options
- Professional development programs
- Wellbeing and brand discounts
- Free access to LinkedIn Learning

Additional employment requirements

This is a part-time position working three days per week, with the agreed working days determined according to business requirements. The role is primarily campus-based and requires regular travel to education-agent offices and recruitment activities across metropolitan Adelaide. Some flexibility may be required for occasional evening or weekend recruitment events. Employment will be subject to satisfactory reference and background checks.

EEO Statement

At ECA, we champion our organisational values which includes ‘Celebrate diversity and inclusion’, thus we strive to be a place of growth where everyone can continually thrive.

We welcome applications from candidates from all backgrounds including but not limited to Aboriginal and Torres Strait Islander People, people living with a disability, women, people who identify as LGBTIQA+, and people from culturally and linguistically diverse backgrounds.

This position is open to all Australian Citizens, Permanent Residents and applicants who hold a current and valid Visa with full working rights in Australia.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. Due to the expected high volume of responses only short-listed candidates will be contacted.

For further information about this role, insight into our team or assistance with the application process due to a disability, please contact Beth Mahasi at ••••@eca.edu.au.

Thank you for your interest in the position with the ECA Group!

📌 International Recruitment Support Officer (Adelaide)
🏢 Education Centre of Australia
📍 Adelaide

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