13 Nov
|
Nameless
|
Noosa Heads
13 Nov
Nameless
Noosa Heads
Belmondos Group is an independently owned hospitality leader renowned for elevated casual dining and exceptional guest experiences. We’re seeking a seasoned, commercially driven Restaurant Manager to own
front-of-house operations.
The Role
Reporting to the Group Operations Manager, you’ll lead a passionate team in a high-volume, fast-paced setting - delivering polished service with soul.
What You’ll Own:
- Guest Experience Mastery: Curate seamless, memorable journeys—from first sip to final bite—in a vibrant casual setting.
- Service Excellence: Embed and enforce SOPs, ensuring consistency during peak trade.
- Labour & Cost Control: Optimise rosters, manage wage percentages, and drive profitability shift-by-shift.
- Reservations Leadership: Maximise covers via OpenTable (or similar); implement yield strategies and VIP protocols.
- Talent Pipeline: Recruit, onboard, train, and performance-manage a high-performing FOH team.
- Culture & Safety: Foster a positive, inclusive workplace; uphold WHS, RSA, and company policies.
- Atmosphere Curation: Dial lighting, music, and energy to match the mood—sunset drinks to late-night buzz.
- Events & Functions: Deliver private events, wine dinners, and seasonal activations.
- Digital & Takeaway: Oversee online ordering, delivery partnerships, and off-premise revenue streams.
- Daily Rhythm:
Execute flawless open/close procedures, cash-ups, and venue walk-throughs.
Who You Are
Only seasoned operators need apply—proven multi-year success in premium casual venues required.
- 3+ years as Restaurant/Duty Manager in high-volume (150+ covers), fast-paced venues
- Expert in POS & Systems: Fluent in platforms such as Ordermate, OpenTable, and digital reporting dashboards
- Commercial Ninja: P&L; literate; drives labour <28%, beverage GPs >70%, and EBITDA growth
- Wine & Cocktail Authority: Confident recommending pairings; WSET Level 2+ or CMS Intro highly regarded
- People Champion: Builds teams that want to win; skilled in coaching, feedback, and performance reviews
- Strategic Operator: Thinks 3 moves ahead—covers forecasts, staff retention, menu launches
- Hands-On Leader: Jumps on the floor during service; leads by example, every shift
- Problem-Solving Pro: Calm under pressure; turns complaints into loyalists
- Impeccable Communicator: Fluent English; writes rosters, emails, and guest comms with clarity
- QLD RSA (current) + full Australian working rights (no sponsorship)
Why Belmondos Group?
- Lead a high-performing venue with ambitious growth plans
- Work with premium producers and a curated wine list
- Real influence—your ideas shape the guest experience
📌 Restaurant Manager (Noosa Heads)
🏢 Nameless
📍 Noosa Heads