About the Role

The Australian Chinese Community Association of NSW (ACCA) is seeking an experienced and capable Senior Administrator to perform and oversee administrative functions, supervise team members, provide IT support and assist with the effective day-to-day management of the organisation

The successful candidate will have strong administrative and organisational skills, the ability to supervise and coordinate staff, excellent written and verbal communication skills in both English and Chinese, and a sound understanding of IT and Artificial Intelligence (AI) applications.

About us

We are a not-for-profit aged, disability and community care services organisation serving the culturally and linguistically diverse (CALD) communities in metropolitan Sydney.

Key Responsibilities

- Oversee and coordinate day-to-day administrative operations to ensure efficient and effective service delivery.

- Supervise and provide guidance to administrative team members.

- Monitor staff performance, work quality and productivity, and ensure tasks are completed accurately and within required timeframes.

- Provide support to staff for IT-related issues and enquiries.

- Assist staff with the use of IT systems, AI tools, software and applications.

- Produce and edit articles, reports, newsletters,



staff memorandums, and company annual reports.

- Translate documents from English to Chinese and vice-versa (using applicable software or AI tools if necessary)

- Develop professional contents for social media, company website, and other media channels.

- Undertake other administrative and IT responsibilities as required.

Criteria and Requirements

- Experience managing office operations and supervising staff.

- Good knowledge of IT systems and AI tools, with the ability to provide basic support to staff and assist the IT team.

- Fluent in spoken and written English and Chinese.

- Ability to produce and edit skilled articles, reports and publications.

- Ability to lead and supervise staff performance.

- Good communication and interpersonal skills, with the ability to work with different teams.

- Good planning, coordination and time management skills, with attention to detail.

Benefits

- Attractive renumeration;

- Discretionary Goodwill Bonus;

- Access to generous Not-For-Profit salary packaging of up to $15,900;

- Access to meal and entertainment benefits of up to $2,650 through salary packaging;

- Hybrid working arrangements.

📌 Senior Administrator (Surry Hills)
🏢 Australian Chinese Community Association of NSW
📍 Surry Hills