Sales & Education Coordinator

About Synergie Skin

Synergie Skin is a premium cosmeceutical brand built on Clean Science®: evidence-based actives, chosen for clinical evidence and formulated at concentrations that deliver visible results. For 20 years, we’ve formulated and manufactured everything under one roof in Melbourne. Today, more than 500 clinic partners across Australia trust us to support their clients’ skin, and their businesses.

Education is central to how we work. We believe knowledge is the most valuable thing we can give the people we serve. That belief shapes our SkInformation events, the Synergie Skin Academy and every training session we run.

About the role

We're looking for a highly organised and proactive Sales & Education Coordinator to join our team on a full-time basis, providing parental leave cover for up to 12 months, with the possibility of extension.

At Synergie Skin, we work with professional skin clinics across Australia, supporting them with premium skincare products, business development and ongoing education. Our Sales team manages relationships with these clinics, while our Education team delivers product knowledge and training to help skin professionals achieve the best results for their clients.

This role supports both teams, providing the coordination and administrative support they need to operate effectively.

Reporting to our Sales Director and working closely with our Global Education Manager, you'll be responsible for everything from sales reporting and customer account administration to organising training sessions, educational events and team activities.

You'll work closely with people across the business, including Sales, Education, Customer Experience, Marketing and Finance, making sure information is accurate, activities are well coordinated and deadlines are met.

It's a varied, hands-on role suited to someone who enjoys keeping things organised, working with different teams and making sure the details are taken care of.

What you’ll do

Sales Coordination and Administration

- Prepare regular sales reports to help our leadership and field sales teams monitor performance, identify opportunities and track progress against targets.

- Coordinate quarterly rebates and account credits for our clinic partners,



working closely with Finance and Customer Experience to ensure accuracy.

- Maintain accurate customer records, sales information and new business leads in our business systems.

- Provide day-to-day administrative support to our national sales team, including coordinating meetings, travel arrangements, expenses and product samples.

- Assist with the administration of our clinic partnership and loyalty programs.

Education and Event Coordination

- Organise educational workshops, webinars and training events for our professional clinic partners, including venue bookings, catering, registrations, training materials and presenter coordination.

- Support the delivery of our larger industry education events, ensuring everything runs smoothly from planning through to post-event follow-up.

- Manage the administration of our online training platform, Synergie Skin Academy, including enrolments, training records, learning materials and certificates.

- Coordinate internal sales and education meetings, team training sessions, trade shows and other company events.

Team Support and Continuous Improvement

- Coordinate onboarding schedules and training arrangements for new members of our Sales and Education teams.

- Work closely with different departments to ensure information is shared, deadlines are met and activities run smoothly.

- Identify opportunities to improve administrative processes, reporting accuracy and the way our teams work together.

What you’ll bring

- 3–4 years in sales coordination, sales administration or sales operations, including rebates, credits or claims

- Experience with a CRM or ERP system, ideally NetSuite and HubSpot

- Confidence with Excel or Google Sheets reporting

- Experience coordinating events, training or webinars (highly regarded)

- A background in skincare, beauty or the professional clinic channel (highly regarded)





- Excellent attention to detail and the ability to balance competing priorities calmly

- Clear, warm communication, in writing, on the phone and in person

- A driver’s licence and availability for occasional event support outside business hours

How We Work

‘Fit’, meaning how well you connect with our culture, is what makes you thrive here. We are looking for someone who genuinely operates the way we do, guided by our 5C values.

Customer-Centricity. Every clinic partner is responsible for their clients’ skin. Our BDMs and trainers support those clinics, and you support them. When their work runs smoothly, clinics get the service they deserve.

Curiosity. You ask questions before you act. You want to understand how our Sales and Education teams work, what they need from you and where a process could run better.

Collaboration. You’re the connection point between Sales, Education, Customer Experience, Marketing and Accounts. You know more gets done together than alone.

Clarity. You communicate directly, set honest expectations and follow through. The teams you support always know where things stand.

Continuous improvement. You look for ways to make reporting sharper, data cleaner and workflows simpler. Mediocrity is not in the Synergie Skin playbook.

Why Join Us?

- Be part of a dynamic, growing Australian-owned business with an exceptional product range and a passionate team

- Genuine variety, working across both Sales and Education: rebates and reporting one day, events and training the next

- A role with real scope and visibility, supporting a national BDM team and an education program that reaches more than 500 clinic partners

- See up close how our SkInformation events and the Synergie Skin Academy strengthen our clinic partnerships

- Collaborative, supportive culture where initiative is valued and recognised

- Modern, refurbished facilities in Springvale with everything under one roof

- Market-competitive salary commensurate with experience

If this sounds like you, we'd love to hear from you. Apply now with your resume and a brief cover letter outlining your relevant experience and telling us which of our values resonates with you most, and why.

📌 Sales & Education Coordinator (Parental Leave Position) (Springvale)
🏢 Synergie Skin
📍 Springvale